Grace Jones at CrossCountry Mortgage
Senior Loan Officer | NMLS #754393
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Seattle, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Process was fine, Grace was very good with communications and we are pleased that loan has closed and is funded. Some of the document requests seem repetive and unnecessary but that is not Grace's fault it is the system.
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
I'm glad to hear that you were pleased with the communication throughout the process, Michelle. I understand how frustrating repetitive document requests can be, and I appreciate your understanding that this sometimes happens within the system....
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Quick and clear communication.
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
I appreciate your positive feedback on my communication, Jared. It's important for me to ensure that everything is clear and straightforward throughout the process. If you have any further questions or need assistance in the future, feel free...
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the service and friendliness
Grace kept me up to date throughout the transaction and the buyers were able to close!
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
I really appreciate your feedback, Mike. It's important to me that you're kept informed every step of the way, and I'm glad we achieved a successful closing for the buyers. If you have any questions or require further assistance in the future,...
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We came to Grace Jones with a quick close (2 weeks) on a non-qualified mortgage and, as quickly as everything had to move, she could not have made it a more seamless process for us. We are first time home buyers and this was such a wonderful...
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Reply from Grace Jones at CrossCountry Mortgag...
November 24th, 2025 06:37 PM
I'm genuinely pleased to hear that your experience as a first-time home buyer was positive and seamless. Handling a quick close on a non-qualified mortgage can indeed be complex, and I'm glad I could help navigate the process with you. Keeping...
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We came to Grace with a quick close (2 weeks) on a non-qualified mortgage and, as quickly as everything had to move, she could not have made it a more seamless process for us. We are first time home buyers and this was such a wonderful experience....
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Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Grace Jones was phenomenal. She helped coordinate everything, kept us informed, was always available. I'm recommending Grace to everyone I know who is mortgage shopping.
Reply from Grace Jones at CrossCountry Mortgag...
November 24th, 2025 06:39 PM
It's wonderful to hear about your positive experience. I'm glad I could assist and keep you informed throughout the process. Your recommendation means a lot to me, and I'm here for any future mortgage needs you or your friends may have. Thank...
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Grace was phenomenal. She helped coordinate everything, kept us informed, was always available. I'm recommending Grace to everyone I know who is mortgage shopping.
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Grace was always very responsive and communicated quickly and informatively throughout the whole transaction!
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
I'm glad to hear that you appreciated my responsiveness and communication during your transaction. Ensuring clear and timely information is a priority for me. Thank you for taking the time to share your experience, Alexa. If there's anything...
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in the process every step, they explain really clear
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
I'm glad to hear that the process was clearly explained at every step. It's important to me that everything is transparent and understandable. If you have any more questions or need further assistance, please don't hesitate to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Seattle, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #754393 | Branch NMLS #2340521
Products & Services
Mortgage Loan Officer
FHA Home Loan
Conventional Home Loan
Specialities
I specialize in First Home Buyers, Construction & Renovation, Jumbo, Conventional, FHA, USDA and VA
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Year Started
1999
Time Zone
Pacific Standard Time (PST)
Licenses
- 754393
Hobbies
- I love Cooking
- Traveling
- Wine Tasting in Washington and California
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095