New American Funding - Grace Crelencia
Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More
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Quick and professional responses. If at any point I had a question, it was answered quickly and by using terms and statements that I understood
Reply from Grace Crelencia
June 19th, 2026 04:13 PM
Kaci, I'm thankful for your feedback about the quick and professional responses you received. It's great to hear that the answers were clear and understandable for you. If you have any more questions in the future, feel free to reach out.
Easy process
Reply from Grace Crelencia
May 25th, 2026 07:59 PM
Randy, I'm pleased to hear that you found the process easy. Your feedback is valued, and I'm glad everything went smoothly for you.
Everyone was very nice and understanding
Reply from Grace Crelencia
May 4th, 2026 06:28 PM
Sarah, I'm grateful for your kind words about the team being nice and understanding. It's appreciated to know that you had a positive experience.
Grace kept in constant contact with me. She truly listened to my needs and matched me with the appropriate options. She kept the loan process moving forward and made herself accessible when needed.
Reply from New American Funding - Grace Crelen...
April 14th, 2026 04:41 PM
Thank you so much for the kind words, Barbie—it truly makes my work more rewarding. If you ever need anything, please don’t hesitate to reach out! :)
Those ladies worked hard to find us a working solution to fit our needs. They stayed the course and found a way to assist us! Thank you!
Reply from New American Funding - Grace Crelen...
April 3rd, 2026 11:23 PM
Janet and I truly appreciate your kind words. It was very important to us to ensure that you and your husband were well taken care of and that everything went smoothly through closing. Thank you for putting your trust in us—we truly appreciate...
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This was a difficult processas the industry is not willing to deal fair with Senior Citizen, however , The NAF process totally different. they did not make me feel like i should just take ot or leave it . They were willing to listen and help...
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Reply from New American Funding - Grace Crelen...
April 1st, 2026 06:59 PM
Dale, I'm happy to know that you and your wife felt supported and listened to throughout the process! It's important to me to ensure that everyone feels valued and treated fairly. If you have any more questions or need assistance in the future,...
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Everyone was very friendly, easy to get ahold of, polite, helpful, moved everything as quickly as possible, and quick to respond with any questions we had.
Reply from New American Funding - Grace Crelen...
April 1st, 2026 06:57 PM
Thank you so much for your thoughtful feedback! I’m really glad to hear that you had a positive experience and found the communication easy and responsive throughout the process. I appreciate you so much for taking the time to share your experience...
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Easy to deal with Every step was explained clearly so we knew exactly what was going on and what we needed to do
Reply from New American Funding - Grace Crelen...
April 1st, 2026 06:56 PM
Thank you for your kind words! I’m so glad to hear that you found the process easy and clear from start to finish. Keeping my customers informed every step of the way is very important to me, and it’s great to know that it made a positive difference...
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Great service Grace and Jacqueline are very professional in there job very helpful i I would recommend them and the NAF to my friends thank you
Reply from Grace Crelencia
March 16th, 2026 02:49 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Despite my difficult work schedule, and not always being available to respond back in a timely manner, they were understanding and would text when possible in order to keep me abreast of details as needed. This was extremely helpful!
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Reply from Grace Crelencia
March 11th, 2026 04:42 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- Mortgage Loan Originator
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing