
Gina Ortiz
Mortgage Loan Officer | Bilingual | NMLS #488990

Whether you’re purchasing, refinancing, or building your ideal home, having the right mortgage professional by your side makes all the difference. Because market trends and loan programs are always shifting, you need an experienced lender w... Show More
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Gina is an amazing person I loved to work with her in the process of buying my first home she was very kind and very supportive. I'm really thankful for everything she did for me 🤗
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm grateful for your kind words, Diana. It was a pleasure to support you throughout the process of buying your first home. If you ever need anything else, please feel free to reach out.
Pront comunication with the client anf knoledge.
In this type of transaction, there are very difficult moments—ups and downs. It requires a great deal of calm, composure, and experience, and, above all, a lot of trust—and that is exactly what she provided me. Thank you, Gina.
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I appreciate your thoughtful feedback, Juan. It's important to me to provide the trust and calmness you need in complex situations. If there's anything else you need, feel free to reach out. Thank you for your confidence in my services at First...
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The staff was friendly, helpful, and made everything easy.
Great service, quick help, and a positive atmosphere.
Everything was well organized, and the team went above and beyond to help.
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm pleased to hear that you found the service so positive, Teresa. Making things easy and creating a supportive environment is always my goal. If there's anything further I can assist you with, just let me know. Thank you for your kind words...
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Muy buena atención
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
Gracias por tu comentario positivo. Me alegra saber que recibiste una buena atención. Si necesitas más ayuda o tienes alguna pregunta, no dudes en comunicarte conmigo.
Gina es muy profesional en lo que hace, estoy agradecida por su paciencia y el saber explicar todo detalladamente, eficaz, siempre atenta , resuelve todas las dudas, siempre servicial muy amable. Dialogar en español fue lo mejor, ya que el...
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Reply from Gina Ortiz
September 15th, 2026 09:51 PM
Gracias por tus amables palabras, Karla. Me alegra saber que mi asistencia fue útil para ti y que pudimos comunicarnos en un idioma con el que te sientes más cómoda. Si tienes más preguntas en el futuro o necesitas más ayuda, no dudes en contactarme....
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GReat she es beateful
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm glad to hear you had a positive experience, Jose. If there's anything more you need or any questions come up, feel free to reach out. Thank you for choosing First Federal Bank.
Thanks for your help
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm glad I could assist you, Emily. If there's anything else you need in the future, feel free to reach out. Thank you for choosing First Federal Bank.
Excelente atención, todo a tiempo, recibimos mucho apoyo en como llevar el proceso lo cual permitió que todo fluyera rapidamente y de la mejor manera, muy profesionales, super recomendados. No dudaría en un futuro escogerlos de nuevo, gracias...
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Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I appreciate your thoughtful feedback, Maria. It's gratifying to know that the support and guidance provided during the process met your expectations. If you ever need assistance in the future, I'm here to help. Thank you for considering First...
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This was my first home purchase and she was very patient with me and answered all of my questions
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm delighted to hear that your first home purchase went smoothly, Lee. I understand how important it is to have someone patient and informative by your side during such a big decision. If you have any more questions in the future or need further...
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About
Whether you’re purchasing, refinancing, or building your ideal home, having the right mortgage professional by your side makes all the difference. Because market trends and loan programs are always shifting, you need an experienced lender who can offer fast, informed guidance and straightforward financial solutions. My goal is to simplify the process, provide clear advice, and ensure you feel confident every step of the way as we find the loan that best fits your needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #488990
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