Top 5%
Gema Villicana
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Gema Villicana has received a review with 5 star rating from Azucena R
Gema Villicana has received a review with 5 star rating from Jorge G
Fastest closing I have every done. Definitely will use Gema for all my transactions moving forward.
Gema Villicana has received a review with 4.25 star rating from Customer B
Great to work with her and her team!
It has been really easy and quick, best professional and cordial attention to customers during the process.
Gema Villicana has received a review with 4.75 star rating from Customer 4
I do not consider Gemma someone that I would hire again to do any service. We went past our schedule, even after closing our home, some paperwork hadn't been completed, which is resulting in me still getting billed as of today, we still haven't...
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Gema Villicana has received a review with 5 star rating from Brent B
Gema Villicana has received a review with 5 star rating from Customer 5
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
Products & Services
Escrow Service
Title Insurance
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Positions
- WFG National Title Insurance Company - Escrow Branch ManagerMay 24th, 2023 - Current
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Pacific Standard Time (PST)
Hobbies
- Travel
- Reading a good book
- Dancing
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