

Thomas Faille - Novus Home Mortgage
Branch Manager-Producing | NMLS # 543277

At Novus, we believe in fostering innovation and growth. Join us and be part
of a dynamic team that’s transforming the mortgage landscape.
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Used Tom for my refinance after my original loan with him a pleasure again will definitely be using Tom again
Reply from Thomas Faille
May 21st, 2026 02:14 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
They made our home buying process easier. The night before our close we had an shortage coming from the sale of our house. We called Thomas if there’s anything he could do so we dont have to put out any more money. The next morning hours before...
read more
Reply from Owner
June 9th, 2026 12:00 AM
Thank you for the wonderful review. We’re thrilled Thomas and the team could adjust your loan at the last minute so you didn’t have to pay out of pocket and could cover moving expenses. We pride ourselves on being upfront and explaining every...
read more
Thomas Faille - Novus Home Mortgage has received a review with 5 star rating from SHAWN K
Reply from Owner
June 9th, 2026 12:00 AM
Thank you, Shawn, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again.
We were updated every step of the way and anytime we had questions we would get assistance right away.
Reply from Thomas Faille
May 20th, 2026 01:11 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Tom and the team made it seamless and i couldnt recommend them enough.
Reply from Thomas Faille
May 19th, 2026 01:48 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Thank you Tom and the team for helping us through this entire proces. The Novus app is wonderful and so easy to work with. Thank you for everything once again!
Reply from Thomas Faille
May 13th, 2026 07:08 PM
I enjoyed working with you. Thanks for the great feedback.
Tom made the mortgage process very easy for us and was in close communication every step of the way answering any questions we had very
thoroughly. Would highly recommend anyone looking to buy a home to go with Tom!
Reply from Thomas Faille
May 1st, 2026 03:50 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Tom made the mortgage process very easy for us and was in close communication and answered every question we had very thoroughly. Would highly recommend anyone looking to buy a home to go with Tom!
Reply from Owner
May 9th, 2026 12:00 AM
Thank you, Daniel. I’m so glad I could make the mortgage process easy and that my communication was helpful. I really appreciate your recommendation and kind words. If you ever need anything in the future, I’m here to help.
Wonderful experience! Tom knows exactly the right path to help guide you for each closing!
Reply from Thomas Faille
April 20th, 2026 04:49 PM
I enjoyed working with you. Thanks for the great feedback.
I received so much support from the Faille Team. I would highly recommend them!
Reply from Owner
April 9th, 2026 12:00 AM
Thank you, Cathie, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again—please let us know if there’s anything we can do to help.
41–50 of 231
About
At Novus, we believe in fostering innovation and growth. Join us and be part
of a dynamic team that’s transforming the mortgage landscape.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 543277
Disclaimer
Member FDIC. Equal Housing Lender. Novus Home Mortgage is a division of Ixonia Bank, NMLS #423065