Evelena Keller-Mullens - ALCOVA Mortgage
Loan Officer
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
Sat
closed
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Reviews from Web
Evelena is fabulous to work with from the first point of contact all the way through the whole cycle. She really knows her business and put me right at ease. A+++ #1 !!
Evelena was a delight throughout the entire process! Very professional, straight to the point and compassionate. Grateful to have had her help me in becoming a homeowner. Thank you!!
Reply from Owner
April 15th, 2026 05:41 AM
I'm thrilled to hear that you had such a positive experience, Mario. It was a pleasure to assist you on your journey to becoming a homeowner. Thank you for your kind words and trust in ALCOVA Mortgage.
Fortunate to have been paired with such an amazing lender. Professional, kind, direct are only a few words to describe how easy the entire process was because of her! Thank you Evelena for all the help!
Reply from Owner
July 16th, 2025 12:00 AM
You were a perfect customer and made my job easy. Thank you
I am an elderly disabled person who hasn't contended with a mortgage for years. Evelena made it so stress-free and quick. From the time my offer was accepted to closing was less than 6 weeks. I had heard horror stories about how long it could...
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Reply from Owner
July 16th, 2025 12:00 AM
It was my pleasure working with you and your family. I look forward to seeing you in the future.
Robert is fantastic to work with! He is attentive and trustworthy! He is wonderful with communication and offers a variety of loan options to meet every client's needs!
Great customer service! I highly recommend Robert!
Robert is very knowledgeable and always willing to help!!
Very excited to have Robert Bates with Alcova Mortgage at the Hardy Virginia branch office at beautiful Smith Mountain Lake. I worked with Robert Bates on a closing in the past. Extremely knowledgeable, very professional, and friendly. I look...
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Robert has more years of experience in the industry than anyone else at the lake. You cannot go wrong giving him a call or scheduling an appointment!
Beware of this lady! She gave me a lot of inaccurate information and then proceeded to send all kinds of nasty messages to me when I went with another lender. She is just interested in having your realtor be her husband. Watch out for sure!
Reply from Owner
April 10th, 2024 12:00 AM
I am so sorry to hear that you had a negative experience. I want every Homebuyer to have the best and easiest mortgage process possible. For the sake of your privacy, please give me a call any time at ************** to correct any misunderstandings....
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Positions
- ALCOVA - Loan OfficerJul 8th, 2024 - Current
Memberships
- Smith Mountain Lake Chamber of Commerce
- SML Book Buddies
- NMLS
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID#1801364
Awards
Readers Choice Awa...
Achievements
- Top Producer
Hobbies
- boating and jet ski riding.
- Reading
- Cooking
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance