Erin Stepp
Branch Manager
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
The whole experience was smooth and quick! Erin is a rockstar in every way and does her job very well!
Reply from Erin Stepp
August 25th, 2025 12:56 PM
Your kind words truly mean a lot, and I'm thrilled to know you felt well taken care of. If there's anything else you might need or any questions come up, I'm always here to help.
Erin was our perfect loan officer. She was professional, efficient, courteous, friendly, caring and most of all effective!! We were approved and even closed early!!! Thank yoiu so much Erin!!
Reply from Erin Stepp
August 22nd, 2025 12:52 PM
Thank you, Connie, for your wonderful review. I'm delighted to hear that I could meet your expectations and help facilitate an early closing. Being there for you throughout the process and ensuring everything went smoothly was my top priority....
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She made it so easy and did all the work. She made it happen fast.
Reply from Erin Stepp
August 22nd, 2025 12:52 PM
I'm really pleased to hear that I was able to make the process easy and efficient for you, Neil. It's important to me that things move swiftly and smoothly for my clients. If there's anything more you need or any questions arise in the future,...
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just a little confusing with paper work
Reply from Erin Stepp
August 22nd, 2025 12:53 PM
I appreciate your feedback, Valencia. I understand that paperwork can sometimes be a bit confusing, and I'm here to help clarify any questions you may have. Please feel free to reach out if you need further assistance with anything. Thank you...
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From start to finish, the communication was thorough, quick response to any questions / concerns, & for someone like me who had not gone through this before, Erin gave me ease of mind during what can be a stressful process.
Reply from Erin Stepp
August 22nd, 2025 12:53 PM
I'm really pleased to hear that you felt at ease throughout the process, Christina. Understanding that this can be a stressful journey, I strive to make communication clear and responsive. It's wonderful to know that you felt supported from...
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Quick closing time
professionalism, work, ethics and determination, all in a caring matter!!
Helped me through anything i I didnt understand and always kept me updated
The entire process was seamless! Everything was clearly explained, and if I had any questions they were answered immediately. As a first time homebuyer I was super nervous and had no idea what I was doing, but this could not have been easier!...
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Reply from Erin Stepp
July 30th, 2025 01:27 PM
So glad to hear that the process was seamless for you, Amanda. Navigating the journey as a first-time homebuyer can be daunting, so it’s wonderful to know that everything was clearly explained and your questions were promptly answered. I'm...
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Erin was such a delight to work with and made everytging simple and easy.
Reply from Erin Stepp
July 14th, 2025 12:58 PM
I'm so glad to hear that you found the process simple and easy. It was truly a pleasure working with you, Richard, and I appreciate the kind words. If you have any more questions or need assistance in the future, don't hesitate to reach out....
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
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Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
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