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Erin Stepp - Branch Manager in Cartersville, GA

Erin Stepp

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Branch Manager

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
91%
4 Star
8%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
    R
    Robin K
    Cartersville, GA
    Posted on October 4th, 2026 10:53 AM
    We had many financiing options, and Erin assisted in identifying the most beneficial to us. She was always responsive and helpful.
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    Jonathan M
    Aragon, GA
    Posted on September 28th, 2026 03:16 PM
    Good communication
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    A
    Audreiana B
    Adairsville, GA
    Posted on September 28th, 2026 01:29 PM
    Easiest home loan transaction I've EVER done!
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    Chase M
    Silver Creek, GA
    Posted on September 22nd, 2026 12:46 PM
    Erin was amazing from the beginning of the Ian process until the end. She was very responsive and had great communication throughout. I would highly recommend Erin to anyone navy this process.
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    Todd H
    Temple, GA
    Posted on September 15th, 2026 01:07 PM
    Your patience with us considering our next to no knowledge using a smart phone. Politeness.
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    C
    Casey M
    Aragon, GA
    Posted on September 12th, 2026 12:52 PM
    Proactive schedule with constant updates and guidance easily explained
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    J
    Joyce S
    Douglasville, GA
    Posted on September 10th, 2026 05:16 PM
    ability to communicate directly with you exactly when we needed to get a question answered or get advice
  • Encompass
    E
    Eric S
    Douglasville, GA
    Posted on September 5th, 2026 12:09 AM
    Kept us very informed
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    Erin V
    Kingston, GA
    Posted on August 31st, 2026 01:24 PM
    Erin made everything so easy. You can tell she loves what she does!
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    Derek R
    Cartersville, GA
    Posted on August 29th, 2026 02:35 PM
    Extreme lack of communication. I would make calls, only get an answering machine, and fail to ever get calls back. Never got basic communications like my closing disclosure or information about how closing should work despite making it clear...
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures