Erin Stepp
Branch Manager
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Closed is putting two weeks. bery smooth transaction
Reply from Erin Stepp
March 24th, 2026 06:30 PM
I'm pleased to hear that the transaction process went smoothly for you, Sandra. If you have any additional feedback or need further assistance, don't hesitate to get in touch.
Erin's understanding of our timeline and her flexibility with that. Absolutely love her and her profesionalism.
Reply from Erin Stepp
March 23rd, 2026 06:30 PM
It's great to hear that my understanding of your timeline and the flexibility I provided made a positive impact, Robby. Thank you for your kind words about my professionalism. If there's anything else I can assist you with in the future, please...
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Erin Stepp and her staff are amazin, professional and very efficient. I refer everyone to them and will continue.
Erin worked very hard to get my loan together and approved so we could close. I am super appreciative for her attention to detail and for being kind throughout this process.
I was happy with the speed and efficiency. The communication was not so great. I had to go through my realtor to get some answers.
Erin did an incredible job of not only going through the process with me, but also finding not often used services (i.e., renovation loan attached) that allowed me to select the house I wanted, at the price I wanted to pay and handle the renovations...
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We are older, and we really liked the docu-sign process, very user friendly. The step-by-step progress on your website is also very helpful.
Thanks for making a stressful process so much easier.
The obvious effort and professionalism that it took to close us in the two weeks! Our offer hinged on being being able to purchae in tht incredibly short timefrme.
Excellent communication from Erin every step of the way. Using the app to upload documents and sign documents made the process very smooth!
Getting us to closing within 2 weeks was miraculous. We appreciate all of the hard work you put in to make it happen. ylYou guys made it all very easy!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
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Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
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