Erich Edwards
Branch Manager
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Thu
24 hours
Fri
24 hours
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Reviews from Web
Communication and timeliness
Fast and friendly. Answered questions in a timely manner. Hassle free!
Erich was fantastic, was very clear setting expectations and worked hard to ensure all our needs were met
We had a wonderful experience working with Erich and his team. Everyone was prompt, professional, and friendly. We dealt almost exclusively through email and it was a seamless process. I felt like I knew what was going on the entire time and...
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Erich kept me informed and updated through every step of my clients process. If I had any questions or concerns he was always quick to address them. Highly recommend Erich for anyone.
Erich was very helpful knowing that I was a first time home buyer and very aware that it was important to me to give my 6 year granddaughter her own room in a nice home. Erich even answered calls and texts on weekends trading the time to answer...
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Reply from Erich Edwards
March 12th, 2026 06:38 PM
Sherry, I'm thrilled to hear your positive feedback. As a first-time home buyer, I'm sure you had many concerns - I'm glad I could assist you throughout the process. It was my pleasure to provide help, even on weekends, because I understand...
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Erich and his team were top notch from beginning to end. They are on point when it comes to customer service no matter what time of day.
I would highly recommend Erich Edwards and his team to anyone.
Excellent experience. Quick and friendly.
Reply from Erich Edwards
March 12th, 2026 06:38 PM
I'm delighted to hear that you had a 5-star experience, John! Your feedback is extremely valuable to us here at New American Funding. We strive to provide quick and friendly service, and I'm glad to hear that we met those expectations for you....
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Erich watched the market very carefullyas the rates went up, then back downin an ever changing pace. He advisedas to when to lock in the rate. I personally slowed the process down by trying to do electronically when I should have gone to his...
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Reply from Erich Edwards
March 12th, 2026 06:38 PM
Thank you for your feedback, Charles. I'm pleased to hear that you appreciated my market insights during our time together. It was my pleasure to guide you through the process. Your point about electronic versus in-person interactions is taken....
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Erich went above and beyond explaining the refinancing process to me and helping me make the right choice when it came to refinancing. It was a quick and easy process and I appreciate all of the help!
Reply from Erich Edwards
March 12th, 2026 06:38 PM
I'm thrilled to hear your refinancing process was quick and easy, Amanda. It was my pleasure to assist and explain the details to ensure you made the right choice. I appreciate your wonderful review and kind words. Thank you for choosing New...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Bridge Loans
DSCR Loans
Cash-Out Refinances
Bank Statement Mortgages
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Positions
- Highlands Residential Mortgage - Branch ManagerMar 11th, 2026 - Current
Memberships
- Hollister Chamber
- MBS Highway
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2026
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 264153
Awards
Presidents Council...
Hobbies
- Hunting
- Fishing
- Helping families achieve their homeownership dreams
Disclaimer
