Erica Kelley
Senior Mortgage Banker | NMLS# 1257333
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Erica is an amazing communicator and an even better problem solver. I always enjoy working with her because she is exceptional! She puts the clients first always and amazing at what she does! I cannot recommend enough.
Reply from Erica Kelley
June 11th, 2025 02:33 PM
Thank you Mitzi! It is my pleasure and honor to work with agents like you who are the best at blending professionalism and fun! Let's do it again soon!
Great experience
Reply from Erica Kelley
June 15th, 2025 03:18 PM
I'm thrilled to hear that you had a great experience, Roger. It was a pleasure working with you at Flat Branch Home Loans. Thank you for your feedback!
Erica Kelley was truly God sent! She worked tirelessly and hard to get our loan approved because of our unique situation. She was constantly keeping us updated on the process, along with their app they have that makes it very easy to upload...
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Reply from Owner
June 22nd, 2025 12:00 AM
Thank you so much for your kind words! It isn't always easy but it is always worth it in the end! It was an honor to serve you and your family and i am so happy you are HOME:)
Exceeded our expectations In all areas. Erica was thorough and articulate with every communication regarding the process. 10 out of 10 would highly recommend! thank you Erica for all of your effort and hard work, I know it was a lot.
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Reply from Erica Kelley
June 5th, 2025 10:26 AM
I'm thrilled to hear that I exceeded your expectations and that you found my communication thorough and articulate. Thank you for your kind words and for recommending my services. It was a pleasure working with you, and I appreciate your recognition...
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Erica Kelley has received a review with 5 star rating from Sarah G
Reply from Erica Kelley
March 13th, 2026 01:34 PM
Thank you Sarah!
Erica went above and beyond to help us with our loan
Reply from Erica Kelley
May 30th, 2025 07:58 PM
I'm thrilled to hear that you felt I went above and beyond in assisting with your loan. It was a pleasure working with you, and I'm glad I could help. Thank you for your kind words and for choosing Flat Branch Home Loans.
Such an upbeat pleasant person! She sent specific videos that were very helpful during the loan process Erica checked in with us frequently to be sure we knew what was happening . Thank you for a job well done!
Reply from Erica Kelley
May 29th, 2025 05:33 PM
I'm thrilled to hear that you found the videos helpful and that my communication met your expectations during the loan process. It was a pleasure working with you, and I appreciate your kind words. Thank you for choosing Flat Branch Home Loans!...
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I wish I had others yo send your way right now. Ypur service and attention to needs of client, and detail to service can't be rated high enough! Thanks so much Erica, you are truly a light in this dark industry, world and such a blessing to...
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Reply from Erica Kelley
May 18th, 2025 01:26 AM
I feel the same way about you and Chad! It isn't everyday you meet people in the industry that have the same focus and understanding to what is really important. I am so thankful to be a part of your team and to create an experience for each...
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Erica always explained every step along the way as we bought our new home, very professionally. She’s such a sweet person and she checked in with me often during some difficult circumstances that popped up along the way, making sure everything...
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Reply from Erica Kelley
March 13th, 2026 01:35 PM
Thank you Janis! You have such a lovely spirit and it is always a joy to get to talk with you everyday during these processes!
Erica always explained every step along the way as we bought our new home, very professionally. She’s such a sweet person and she checked in with me often during some difficult circumstances that popped up along the way, making sure everything...
read more
Reply from Erica Kelley
May 14th, 2025 01:24 AM
Thank you so much Janis! It was a pleasure to serve you and Dennis. I know that you will make so many wonderful memories in your new home and i am just a phone call away if you need anything! Welcome to TN!!
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Primary Home Loans, Second Home Loans, Investment Properties, 1-4 Unit Properties, Conventional, FHA, VA, USDA, THDA, First Time Home Buyers Loans
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Positions
- Flat Branch Home Loans - Senior Mortgage Banker
Memberships
- None
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2015
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1257333
Gallery
Hobbies
- Mom Life, Lover of all things Jesus, Good Italian Food, Hiking, Camping, Beaching
Disclaimer
NMLS# 224149