New American Funding - Eric Paterson

Name: New American Funding - Novi | Consumer Direct
Address: 28125 Cabot Dr., Suite 120, Novi, Michigan, 48377
Telephone: +1-800-450-2010
Rating: 4.56

Sr. Loan Officer

New American Funding - Novi | Consumer Direct

4.56

(20)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com/mortgage-loans/ericpaterson

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4.56

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Eric was professional but was there any time i needed to reach him with questions day or night !

Eric and the whole team was amazing! The process , their professionalism, and customer service was above and beyond! I couldn't have asked for a better experience!

Reply from Eric Paterson

May 11th, 2026 08:05 PM

Eddie, I appreciate your kind words. I'm glad to hear that you had such a positive experience with us and that our professionalism and customer service met your expectations. If there's anything more I can assist you with, please let me know....

Communication at beginning of transaction was terrific. But as we ran into huge problems with appraiser clear communication dwindled

Friendly, professional and fast service!

Reply from Eric Paterson

March 26th, 2026 07:19 PM

Julio, your feedback is much appreciated. I'm glad to hear that you felt the service was friendly, professional, and fast. If there's anything more I can do for you, feel free to reach out to me directly.

Quick and efficiant

Eric was fantastic to work with. He answered all questions and definately went above and beyond. Rob was fantastic at his job, He was just simply impossible to reach in a timely fashion.

Reply from New American Funding - Eric Paterso...

February 25th, 2026 07:58 PM

Michael, thank you for sharing your experience. I'm pleased that I could assist you and provide the support you needed during the process. It's vital to me that your questions are answered thoroughly and promptly. If there's anything else you...

Honestly the worst MLO I have ever dealt with in 10 years. Absolutely atrocious communication, actually told us he didn't have any responsibility in the deal half way through, didn't communicate timelines or delays and just let us find out...

Eric patterson was great working with. very informative and answered any question I had at any time of the day. Amy Martin was sometimes hard to get a hold of wouldn't hear from her till after a few days or not at all sometimes. So I had to...

Reply from New American Funding - Eric Paterso...

February 25th, 2026 07:58 PM

Austin, I appreciate you taking the time to share your experience. I'm glad to hear you found me helpful and informative throughout the process. I'm sorry for any communication difficulties you encountered with Amy Martin. It's important that...

Eric did a great job of communicating and was ahead of the game throughout the entire process! Highly recommend!

Our experience with Eric and Amy at New American Funding was extremely disappointing. Communication was almost nonexistent — phone calls from myself (the agent), the buyers, and even the title company consistently went unanswered. Nearly all...

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