New American Funding - Eric Douglas

Name: New American Funding - Dedham, MA
Telephone: +1-617-785-3727
Rating: 4.97

Branch Manager | NMLS # 342586

New American Funding - Dedham, MA

4.97

(250)

Mortgage

Mortgage Loan Officer

Contact Info

(617) 785-3727

Newtonville, MA

https://www.newamericanfunding.com/mortgage-loans/EricDouglas

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4.97

(250)

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Eric, Andrew and the whole team helped us make the purchase of this home possible. We had a few hiccups as two hurricanes come through after we had signed the purchase and sale. Everyone was very supportive while we had to make sure everything...

Reply from Eric Douglas - New American Funding

November 21st, 2024 02:18 PM

Thank you for the glowing review, Lori! It's wonderful to hear that you felt well cared for throughout the entire process, despite the unexpected challenges due to the hurricanes. Our team at New American Funding is always ready to provide...

Excellent customer service and availability to answer any question at any time throughout the process

Reply from Eric Douglas

October 26th, 2024 02:15 PM

I'm absolutely thrilled to hear your feedback, Joao! It was truly my pleasure to assist you throughout the process. I'm glad that my availability and customer service met your expectations. Here at New American Funding, we always strive to...

What made it great for me was mainly two things. One, Eric was accessible. I got calls and questions answered immediately 90% of the time and 100% the same day. Two, Eric never made me feel dumb about asking questions and explained things in...

Reply from Eric Douglas

October 25th, 2024 02:10 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Eric provided exceptional service. He went above and beyond during our closing process. He was responsive and was able to answer the questions we had

Reply from Eric Douglas

October 21st, 2024 02:16 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Eric is a very helpful and was always available if we had any questions.

Reply from Eric Douglas

September 7th, 2024 12:37 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Eric is extremely organized, responsive and helpful.

Reply from Eric Douglas

August 30th, 2024 02:41 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

The online process was very easy and Eric was always available and made me confident in the loan process .

Reply from Eric Douglas

August 14th, 2024 11:13 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Very communicative, took time to explain processes and terminology, discussed options and alternatives, very friendly, great NAF teamwork, Andrew was also highly responsive.

Reply from Eric Douglas

July 29th, 2024 10:21 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Good experience overall

Reply from Eric Douglas

July 20th, 2024 07:06 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Eric and his team were always quick to respond and walked us through the entire process. We had a very quick closing and Eric's team made everything about the process seamless to get us to our closing date.

Reply from Eric Douglas

July 19th, 2024 01:40 AM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

An experienced, efficient, and courteous loan professional that works hard to provide you with the best home loan options and ensures your loan is closed smoothly and on time. Working with me, you'll receive: - The strength of a company that is a multibillion-dollar direct lender - The peace of mind that comes from working with a lender that has the expertise and technology to find the ideal loan program for your unique needs - A commitment to the highest level of customer service Specialties: Designations: Chartered Retirement Plan Counselor Accredited Wealth Management Advisor Accredited Asset Management Specialist

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan