Emily Roby
Loan Originator, NMLS ID# 1929517
Purchasing or refinancing your home is one of the biggest investments you'll ever make. I'm here to help every step of the way! I strive to be easy to do business with and to provide quick responses to your questions, transparency, and the ... Show More
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Very time consuming and frustrating, asked for the same document(s) multiple times.
Other than that, great.
Reply from Emily Roby
September 20th, 2023 02:42 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************...
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Emily was very helpful from the beginning to the end. She was patient and very informative. Most importantly, I really feel like she cared about my situation and wanted to help my family.
Reply from Emily Roby
August 24th, 2023 02:33 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Emily was very helpful from the begging of the process to the end!!! Great person to work with!!!
Reply from Emily Roby
August 22nd, 2023 03:10 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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Emily was wonderful to work with. She was extremely patient and very knowledgeable and helped me every step of the way with my loan. Customer service is important to me and she surpassed my expectations.
Reply from Emily Roby
August 13th, 2023 03:23 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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very helpful Considering how much harder it is to buy a home now compaired to ten years ago
Reply from Emily Roby
August 13th, 2023 03:18 PM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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Friendly and knowledgeable
Reply from Emily Roby
July 21st, 2023 08:22 PM
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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Ms. Emily is the most pleasant person I have ever met over the phone that was very patient and understanding as we worked through the process of refinancing. Her communication skills are above all the rest. I would recommend her to anyone seeking...
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Reply from Emily Roby
July 14th, 2023 01:13 AM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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Enjoyed workong with Emily and would do it alp over again
Reply from Emily Roby
July 6th, 2023 04:32 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************...
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everything was fine except seemed like there were times when i was asked to submit documentation that i had already submitted
Reply from Emily Roby
June 9th, 2023 05:23 PM
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at
************************** or 1-************.
She was very professional and always answered my questions in a timely manner. My documents were uploaded quickly and I had no problems understanding what I needed to do.
Reply from Emily Roby
June 7th, 2023 03:58 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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About
Purchasing or refinancing your home is one of the biggest investments you'll ever make. I'm here to help every step of the way! I strive to be easy to do business with and to provide quick responses to your questions, transparency, and the best mortgage for your home situation.
I was born and raised in Louisville, Kentucky which I still call home. I'm an avid reader and love to take my 3 dogs to the parks around the city. I have a Bachelor of Science in Psychology from the University of Indiana and an extensive background in consultation/customer service. Not only can I find you the best way to save money on your mortgage, I can also recommend some good TV series and documentaries!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Licenses
- CA - CA-DBO1929517; FL - LO66651; HI - HI-1929517; ID - MLO-2081929517; KY - MC713647; NC - I-188059; NV - 67317; SC - MLO - 1929517; VA - MLO-43182VA
- NMLS ID# 1929517
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.