Drew Townsend
Loan Officer | NMLS# 689659
I’m Drew Townsend, Branch Manager and mortgage planning professional with Fairway Home Mortgage in East Longmeadow, MA. I help homebuyers and homeowners feel informed, prepared, and confident. Backed by 765+ online reviews across Experience... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Honestly, what made this whole process rate was my loan officer Drew I've never had a mortgage loan so I'm really not sure how all the other guys are, but I highly doubt it can be anywhere as great as true and this one lady Lindsay chaves those...
read more
Reply from Drew Townsend
November 5th, 2025 07:44 PM
I'm grateful for your feedback, Van. It was a pleasure to assist you throughout the mortgage process. I'm glad to hear that both Lindsay and I made a positive impact on your experience. If you have any more questions or need further assistance,...
read more
Had a wonderful experience with Drew and the team and Fairway.
Reply from Owner
November 5th, 2025 07:45 PM
I'm pleased to hear that your experience with me and the team at Fairway was a positive one, Brian. If there's anything more I can do for you or if you have any questions, feel free to get in touch.
Drew and his team were very communicative, but not overly so. The portal made it easy to upload the necessary documents. Couldn't say enough good things really.
Reply from Drew Townsend
November 5th, 2025 07:45 PM
I'm pleased to learn that you found the communication helpful and the portal convenient for document uploads. It's important to me that the process is smooth and efficient for you. If there's anything else I can do or if you have further feedback,...
read more
Drew and his team are amazing, they were there every step of the way and made the process easier for me. Drew is always available for questions or concerns and is patient and kind. I felt peace of mind knowing I was working with amazing people....
read more
Reply from Owner
November 5th, 2025 07:52 PM
Keri, I'm really pleased to hear that you felt supported throughout the process. It's important to me that you're comfortable and informed, and I'm glad I could be there for any questions or concerns you had. Your peace of mind means a lot....
read more
Drew and his team were amazing and made the process so smooth for me. They were helpful, patient and kind. And I would recommend him to everyone.
Reply from Drew Townsend
October 27th, 2025 01:29 PM
I'm glad to know that the process went smoothly for you, Keri. It’s truly important to me that you felt supported, and I'm pleased to hear that you found everyone helpful and patient. Thank you for recommending my services. If you have any...
read more
Drew communicated very often and clearly and I also like the home connect service
Reply from Drew Townsend
October 27th, 2025 01:33 PM
I appreciate your feedback about the communication and the home connect service, Ralitsa. It's important to me that you felt well-informed throughout the process. If there's anything more you'd like to discuss or any other way I can assist...
read more
Had a great experience working with Drew and his team! Super helpful, easy to talk to, and always quick to respond whenever I had questions. Highly recommend!!
Reply from Owner
October 27th, 2025 06:41 PM
It's encouraging to hear that your experience with me and my team was positive and that the communication met your expectations. Being available and ready to answer any questions you might have is always a priority. Thank you for your recommendation,...
read more
Drew is the best got me my first house in 2013 I still live in it..got in a big financial situation he help me get out of it.. he gos all out for you ..and if he can't help and he will try his best first before giving you bad news ..this man...
read more
Reply from Owner
October 27th, 2025 06:41 PM
It's really meaningful to hear your positive words. I'm glad I was able to support you with purchasing your first home and assist during your financial situation. I always strive to do all I can before delivering any less favorable news. Your...
read more
Quick to respond to questions and provide information.
Reply from Drew Townsend
October 14th, 2025 12:22 PM
I appreciate your feedback, Cassidy. It's good to know that my response time and the information I provided met your expectations. If there's anything further you'd like to discuss or any way I can improve your experience, don't hesitate to...
read more
From start to finish, the process was smooth, transparent, and efficient. Drew and his team were responsive to all my questions, kept me updated at every stage, and ensured I fully understood all the options available. Their professionalism...
read more
Reply from Drew Townsend
October 14th, 2025 12:23 PM
I'm really pleased that you found the process smooth and transparent, Abigail. Understanding all your options and keeping you informed throughout is a priority for me. I'm here to make things as stress-free as possible, so if there's anything...
read more
61–70 of 785
About
I’m Drew Townsend, Branch Manager and mortgage planning professional with Fairway Home Mortgage in East Longmeadow, MA. I help homebuyers and homeowners feel informed, prepared, and confident. Backed by 765+ online reviews across Experience, Zillow, Google, and Facebook, my team is known for clear communication, patient guidance, and reducing the stress of buying or refinancing. We help with mortgage pre-approval, first-time homebuyer planning, purchase loans, refinancing, FHA, VA, USDA, conventional, jumbo, renovation, construction, and affordable housing options. Whether buying your first home, moving up, relocating, refinancing, or exploring what’s possible, I’ll help you compare options and move forward with a plan you understand.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Renovation Home Loans
Debt Consolidation Refinances
Mass Housing
CHFA Financing
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Fairway Independent Mortgage Corporation - Mortgage Loan Officer with The Townsend TeamMar 1st, 2017 - Current
Memberships
- East of the River 5 Chamber of Commerce
- BNI
- Scotsman Guide 2024 Top Originator
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 689659. MA Mortgage Broker and Lender License #MC2289. MA Loan Originator License #MLO689659.
Videos
Awards
Achievements
- 2024 Scotsman Guide Top Originator
Hobbies
- Making Maple Syrup
- Beekeeping
- Gardening
View All
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures