Drew Townsend
Loan Officer | NMLS# 689659
I’m Drew Townsend, Branch Manager and mortgage planning professional with Fairway Home Mortgage in East Longmeadow, MA. I help homebuyers and homeowners feel informed, prepared, and confident. Backed by 765+ online reviews across Experience... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Drew was incredibly helpful and attentive throughout the whole process and made it a breeze!
Reply from Drew Townsend
December 24th, 2025 01:58 PM
I'm really pleased to know that you found the process smooth and that my support was helpful, Benjamin. Your experience means a lot to me, and it's great to hear I could make things easier for you. If there's anything more you'd like to discuss...
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I love how professional and knowledgeable Drew was. He was always readily available with answers to all my questions. When the numbers kept fluctuating (Intial offer, negotiations, sellers credit, etc.), Drew did amazing with giving me updated...
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Reply from Drew Townsend
December 24th, 2025 01:56 PM
It's great to hear that you appreciated my professional approach and the information I provided. Staying informed, especially during fluctuating numbers, is crucial, and I’m glad that my updates were helpful for you. If you have any more questions...
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Great trustworthy team with solid communication skills. I've dealt with some very bad mortgage brokers, and Drew's team passed the integrity test.
Reply from Owner
January 9th, 2026 12:37 PM
Thank you Adam for your kind words!
Only complaint had nothing to do with your direct office which was wonderful. The "concierge" service from Fairway immediately felt like a scam. It's very hard to trust these things. The representative who called told me they would help me...
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Reply from Drew Townsend
December 24th, 2025 02:13 PM
Adam, I appreciate your feedback and am glad to hear you were pleased with my office. I understand your concerns regarding the "concierge" service, and I assure you that your trust is important to me. If there's anything specific you'd like...
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Drew Townsend has received a review with 5 star rating from Jose T
Reply from Owner
December 24th, 2025 02:35 PM
Thanks so much for the positive rating, Jose. I'm glad to know your experience with Fairway Home Mortgage was a good one. If you ever need any assistance or have questions, feel free to reach out.
Communication was always there , always on top of things and always made sure I was in the loop with what was going on .
Reply from Drew Townsend
December 24th, 2025 02:35 PM
I'm pleased to know that you felt informed throughout the process, Jose. Keeping you updated and ensuring you're aware of every step is important to me. If you ever have more questions or need further assistance, just let me know.
Drew Townsend has received a review with 5 star rating from Matt M
Reply from Owner
December 24th, 2025 02:36 PM
Thanks so much for the positive rating, Matt. I appreciate it! If there's anything more you'd like to share or discuss, feel free to get in touch.
Having Drew easily accessible by phone and email and meeting with him one-on-one to talk through different loan options and loan timeline.
Reply from Drew Townsend
November 12th, 2025 06:53 PM
It's great to know that my accessibility and one-on-one discussions about loan options and timelines were helpful for you, Matt! I aim to make the mortgage process as smooth and informed as possible. Should you have any further questions or...
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Drew Townsend has received a review with 5 star rating from Jack G
Reply from Owner
December 24th, 2025 02:36 PM
I appreciate the five-star rating, Jack. Thank you for your support! If there's anything else you'd like to discuss or any questions you have, feel free to get in touch.
just overall very helpful and avalibale for any questions. could text drew and schedule a call to talk more, this was my first house soa lot fo questions and uncertainties
Reply from Drew Townsend
November 10th, 2025 01:52 PM
Jack, It's great to know that I could be a helpful resource for you during your first home purchase. I'm glad we were able to stay in touch and address your questions and concerns promptly. If you ever have more questions in the future or need...
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About
I’m Drew Townsend, Branch Manager and mortgage planning professional with Fairway Home Mortgage in East Longmeadow, MA. I help homebuyers and homeowners feel informed, prepared, and confident. Backed by 765+ online reviews across Experience, Zillow, Google, and Facebook, my team is known for clear communication, patient guidance, and reducing the stress of buying or refinancing. We help with mortgage pre-approval, first-time homebuyer planning, purchase loans, refinancing, FHA, VA, USDA, conventional, jumbo, renovation, construction, and affordable housing options. Whether buying your first home, moving up, relocating, refinancing, or exploring what’s possible, I’ll help you compare options and move forward with a plan you understand.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Renovation Home Loans
Debt Consolidation Refinances
Mass Housing
CHFA Financing
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Positions
- Fairway Independent Mortgage Corporation - Mortgage Loan Officer with The Townsend TeamMar 1st, 2017 - Current
Memberships
- East of the River 5 Chamber of Commerce
- BNI
- Scotsman Guide 2024 Top Originator
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 689659. MA Mortgage Broker and Lender License #MC2289. MA Loan Originator License #MLO689659.
Videos
Awards
Achievements
- 2024 Scotsman Guide Top Originator
Hobbies
- Making Maple Syrup
- Beekeeping
- Gardening
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures