Donovan Campbell
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More
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Great people and explain everything! Very pleased to deal with them!!
Reply from Donovan Campbell
May 11th, 2026 05:53 PM
I'm happy to hear that you had a positive experience with us, Sandra. It's appreciated to know that everything was explained clearly and that you were pleased with the service. If you have any more questions or need further assistance, I'm...
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Donavan was very patient with me. We worked through several tries starting with a HELOC and settling on a couple REFIs. He did 3 times the work and didnt complain. It did not go unnoticed. Thank you!
Reply from Donovan Campbell
February 13th, 2026 09:49 PM
I'm pleased to hear you appreciated the effort put into finding the right solution, Lewis. Working through the various options can be a complex process, and I'm glad I could assist and provide support throughout. Your acknowledgment of the...
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The application and approval process was very smooth I didn't have the kind of communication I would have liked about the payoffs of other credit and methodology I had to pay off a line of credit that has a lower interest rate than my HELOC....
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Reply from Donovan Campbell
January 1st, 2026 05:27 PM
Thank you for your feedback, Stacie. I am glad the application and approval process went smoothly for you. I understand that timely and clear communication about payoff details is crucial, and I'm sorry that didn't meet your expectations in...
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Donovan is a very nice person. I picture him with a headset on and walking around reassuring and wanting to move on. I was a realtor for nearly 40 years. You have become attached to youtr emails, docusign etc. I fortunately understand the process...
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Reply from Donovan Campbell
December 15th, 2025 05:53 PM
Thank you for sharing your detailed feedback, Diedre. I appreciate your kind words about my demeanor and understand the importance of clear communication throughout the process. It seems I may have moved too quickly at times, and I'm sorry...
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Donovan was helpful, looked out for our best interests and quick to reply when contacted. I wouldn't hesitate to refer him or New American Funding.
Reply from Donovan Campbell
December 15th, 2025 08:45 PM
I'm glad to know you found the service helpful and attentive, Terri. Your feedback is encouraging, and I'm pleased to have been able to assist you effectively. If you ever need further assistance or have any questions, feel free to reach out....
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When items were expected from us we had to deliver quickly many times with little notice. When we needed updates we often had to ask for them. The appraisal process was a nightmare with rediculous and unrealistic expecations. The appraiser...
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Reply from Donovan Campbell
December 8th, 2025 07:18 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
From start to finish, it was approximately 8 weeks. Was pre-approved after initial phone call. Lots of time wasted sending the same documents over again. Process took way too much time.
Reply from Donovan Campbell
October 15th, 2025 04:08 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Explained everything very thoroughly and very nice to talk to! I would recommend him to friends!
Reply from Donovan Campbell
August 25th, 2025 02:59 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Donovan was superb!
-excellent communication
-proactive
-extremely responsive
-easily accessible
-kept us 'in the know' throughout the process
Thank You Donovan!
Reply from Donovan Campbell
June 15th, 2025 01:22 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Good communication throughout the process. Accessibility any time we had questions about time-frame
Reply from Donovan Campbell
June 14th, 2025 05:46 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
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Mortgage Loan Officer
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing