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Donnie Dodson, Ruoff Mortgage
VP Branch Manager | NMLS# 476430 | Ruoff Mortgage ...
Additional Licenses: NMLS# 476430 | KY - MC712692.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Donnie was very helpful and always attentive to our needs and concerns. We hope to be here forever, but if we ever need to move, I would absolutely use Ruoff and Donnie again! Thank you!
Reply from Donnie Dodson | NMLS# 476430 | Ruof...
September 28th, 2023 07:15 PM
Thank you for your kind words, Zachary! I am so glad to hear that we were able to help and that you had such a positive experience with Ruoff Mortgage. We hope you never need to move again, but if you do, I would be more than happy to work...
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This was our first home so we were very new to the process. Donnie was informative and very pleasant to work with. Most importantly, he made me feel comfortable during the process. 5 out of 5 I would recommend Ruoff to my friends and family....
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Reply from Donnie Dodson | NMLS# 476430 | Ruof...
September 28th, 2023 07:05 PM
Thank you, Ashley, for your excellent review! I am so pleased to hear that we made your first homebuying experience comfortable and was able to provide you with the information you needed. I strive to provide the best service to our customers,...
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Communication was an amazing during our process. This is probably one of the things that was most appreciated.
Reply from Donnie Dodson | NMLS# 476430 | Ruof...
September 28th, 2023 07:16 PM
Thanks for the great review Jason! I am glad to hear that my communication was top-notch and helped make your experience an enjoyable one. We here at Ruoff Mortgage strive to provide the best service possible, and we're glad we were able to...
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Donnie did a great job of building trust from the get go. Very personable, knowledgeable and overall just a great guy to work with.
Reply from Donnie Dodson | NMLS# 476430 | Ruof...
September 28th, 2023 07:16 PM
Thanks for the kind words, Tony! I am glad you had such a great experience. We strive to ensure our customers have the best experience possible. I truly appreciate your rating of 4.93 stars.
Donnie was fantastic as always!
Reply from Donnie Dodson | NMLS# 476430 | Ruof...
September 28th, 2023 07:20 PM
Thank you so much for taking the time to share your experience with us, Jorden. I am delighted to hear that we were able to meet and exceed your expectations. We strive to offer the best service at Ruoff Mortgage and I am thrilled that we could...
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Thanks for all the updates and a quick turnaround time with closing.
Reply from Donnie Dodson | NMLS# 476430 | Ruof...
September 28th, 2023 07:22 PM
Thank you for your feedback, Matt. It was a pleasure to work with you. I'm glad to hear that you were satisfied with the timeliness of our closing process and communication. At Ruoff Mortgage, we strive to maintain a high level of service to...
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excellent communication and knowledge.
Reply from Donnie Dodson | NMLS# 476430 | Ruof...
September 28th, 2023 07:22 PM
Thank you so much for your kind words, Colt! I am so pleased to hear that I was able to provide you with excellent communication and knowledge. We strive to provide the best customer experience possible, and your 5-star rating is an affirmation...
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The communication was wonderful. Donnie and Dede are awesome to work with.
Reply from Donnie Dodson | NMLS# 476430 | Ruof...
September 28th, 2023 07:23 PM
Thank you for your kind words, Annette R! I am so glad to hear that myself and Dede provided you with great communication and that you had a positive experience working with Ruoff Mortgage. We appreciate your 5-star rating!
Communicating quickly about all necessary forms and documents
Reply from Donnie Dodson | NMLS# 476430 | Ruof...
January 31st, 2024 07:01 PM
Thank you, Charles, for the glowing rating and review! It's my goal to make the mortgage process as smooth and transparent as possible for my clients. Your feedback tells me that we're on the right track. Here at Ruoff Mortgage, we understand...
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Donnie and Dede have crafted the most efficient process that kept me informed every step of the way and worked through the transaction as quickly as possible.
Reply from Donnie Dodson | NMLS# 476430 | Ruof...
September 28th, 2023 07:24 PM
Elyssa, it's greatly rewarding to hear such positive feedback on your experience with us! I strive to provide an efficient and transparent process, so we're glad to know we were able to meet your expectations. I do appreciate the 5-star rating...
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About
Additional Licenses: NMLS# 476430 | KY - MC712692.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Conventional Loan Programs
FHA Loan Programs
USDA Loan Program
IHCDA / DPA Loan Programs
Ruoff Down Payment Assistance Loan Program
Construction Loan Programs
VA Loan Programs
FHA 203K and 203Ks Rehab Programs
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Positions
- Ruoff Mortgage - Branch ManagerApr 15th, 2016 - Current
Memberships
- NMLS #476430
- KY: MC712692
- Florida Mortgage Loan Origination License
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 476430
- KY - MC712692
- Florida License
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Achievements
- Ruoff President Club Member 2016 - 2022, 2024
Hobbies
- Hanging out with the family
- Fishing
- Boating
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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