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Donnie Dodson, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 972 Emerson Pkwy Suite C, Greenwood, Indiana, 46143
Telephone: +1-317-989-2935
Rating: 4.97

VP Branch Manager | NMLS# 476430 | Ruoff Mortgage ...

Ruoff Mortgage - Greenwood

4.97

(177)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 989-2935

Greenwood, IN

https://www.ruoff.com/DonnieDodson

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.97

(177)

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98%

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Experience.com

4.96

(115)

Zillow

5.0

(13)

Google

5.0

(49)

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Everything was great! If I could give higher scores, I would.

Reply from Donnie Dodson

November 3rd, 2023 10:56 AM

I'm thrilled to hear about your positive experience with us at Ruoff Mortgage. We always aim to provide exceptional service and it's amazing to know we hit the mark for you. Thank you for your generous rating, Lonnie, and for your willingness...

Donnie was awesome. He is very thorough, friendly, knowledgeable, and just did a great job all around. I will recommend Donnie to anyone looking to buy a home. It’s a big deal to feel like you can trust the person you’re dealing with and I...

Reply from Donnie Dodson | NMLS# 476430 | Ruof...

January 31st, 2024 06:53 PM

Thank you, Melissa, for your kind words and a 5-star review. I'm thrilled to know that you found our services exceptional. Providing solid, trustworthy, and comprehensive support to our clients is at the heart of what we do here at Ruoff Mortgage....

Kept me informed every step and made sure I had everything needed, was a pleasant experience

Reply from Donnie Dodson

October 25th, 2023 12:00 PM

I am delighted to hear about your 5-star experience here at Ruoff Mortgage, Brian. It's great to know that you were kept informed throughout each step and that you had a pleasant experience. We strive to ensure our clients have all the necessary...

Everything went very smooth, and it was no hassle for us at all. I wouldn’t change a thing.

Reply from Donnie Dodson | NMLS# 476430 | Ruof...

September 28th, 2023 07:08 PM

Thank you for the excellent review, Dom. I am thrilled to hear that your experience went smoothly and without hassle. Your satisfaction is our top priority, and I am delighted that we met your expectations. I look forward to serving you again...

Everything was great

Reply from Donnie Dodson | NMLS# 476430 | Ruof...

September 28th, 2023 07:09 PM

I'm glad to hear that you had a great experience Jerad. A 5-star rating is the highest compliment I can receive. I do appreciate your feedback and look forward to serving your future mortgage needs.

All e mails and texts. No cold calling.

Reply from Donnie Dodson | NMLS# 476430 | Ruof...

September 28th, 2023 07:09 PM

I'm glad to hear that you had such a positive experience Eric. It's important to me that our communication methods align with our customers' preferences, and it sounds like we hit the mark for you. Your 5-star rating is much appreciated. I...

Donnie and Dede were very helpful during the mortgage process. Buying a home is very stressful and their knowledge and kindness was very much appreciated.

Reply from Donnie Dodson | NMLS# 476430 | Ruof...

September 28th, 2023 07:10 PM

Thank you for your positive review, Megan. I am thrilled to hear that myself, Dede, and the Ruoff Mortgage team were able to provide you with the great service that you deserve. We understand the stress of buying a home, and we're happy we...

I love the communication and friendliness of the team. I appreciate the dedication in working with me for months to get into our new home!

Reply from Donnie Dodson | NMLS# 476430 | Ruof...

September 28th, 2023 07:10 PM

Thanks for your kind words, Haley! It was my pleasure to work with you and we are glad you were pleased with the communication and friendliness of myself and the team here at Ruoff Mortgage. I appreciate your dedication in working with us to...

Dede Thompson was AMAZING!!! Very friendly and easy to work with. I recommend her to everyone!

Reply from Donnie Dodson | NMLS# 476430 | Ruof...

January 31st, 2024 07:00 PM

Thank you so much, Maci, for your great review and the 5-star rating! I'm thrilled you had such a positive experience with Dede Thompson. We strive to provide our customers with friendly and efficient service. Your recommendation means a lot...

Everything was processed very smoothly. Any questions I had were answered immediately. Customer service overall was excellent. Thank you so much!

Reply from Donnie Dodson | NMLS# 476430 | Ruof...

September 28th, 2023 07:13 PM

Hi Ashlynne,I am so thrilled to hear I was able to provide you with such an excellent customer service experience! I know how important it is to have your questions answered quickly and smoothly. We appreciate your kind words and are so glad...

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About

Additional Licenses: NMLS# 476430 | KY - MC712692. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Conventional Loan Programs

FHA Loan Programs