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Donna Ross - Mortgage Banker | NMLS # 187464 in Lexington, TN

Donna Ross

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Mortgage Banker | NMLS # 187464

Company Logo
Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM(Open now)
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Overall Ratings
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5 Star
90%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
2%
Reviews from Web
  • 3rd Party Review
    M
    Melanie F
    Posted on September 27th, 2016 03:59 PM
    Donna was knowledgeable and easy to work with. She kept me informed every step of the way.
  • 3rd Party Review
    C
    Casey H
    Posted on September 19th, 2016 09:45 AM
    Everyone was very helpful, other than it taking a little longer than expected. I was very satisfied!
  • 3rd Party Review
    C
    Carolyn H
    Posted on September 17th, 2016 04:09 PM
    Very thorough and easy to work with. A pleasing experience
  • 3rd Party Review
    A
    Alley H
    Posted on September 12th, 2016 01:40 PM
    I received such phenomenal service from Donna and her assistant, James. They were always available to me, prompt in correspondence, and their customer service was out of this world. We closed on our home early!
  • 3rd Party Review
    J
    Joseph A
    Posted on August 3rd, 2016 08:13 PM
    Very helpful, we were kept informed on the entire process, team was very quick to respond to any concerns, we were able to close on our home in a very timely manner
  • 3rd Party Review
    G
    Gene G
    Posted on August 1st, 2016 03:44 PM
    Service was excellent and staff was extremely knowledgeable.
  • 3rd Party Review
    C
    Catherine A
    Posted on July 15th, 2016 11:57 AM
    Donna was always available for questions and updates on the process.
  • 3rd Party Review
    A
    Amanda S
    Posted on July 14th, 2016 12:32 PM
    Mrs. Ross is very helpful and very knowledgeable. She was really excited for my family and I.
  • 3rd Party Review
    D
    Donald P
    Posted on July 1st, 2016 04:02 PM
    Donna is an outstanding individual. She is professional yet compassionate and careing at the same time. When she wasn't available James was there to answer or questions. Donna and James made a rather trying time enjoyable. We have even discussed...
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  • 3rd Party Review
    N
    Nicholas D
    Posted on May 27th, 2016 06:41 PM
    N/a
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    About
    Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
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    Positions
    • FirstBank - Mortgage Banker
      Apr 1st, 2012 - Current

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 187464
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433