

Donna Ross
Mortgage Banker | NMLS # 187464

Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Reviews from Web
Donna was always so helpful and nice anytime I called she always tried to help me and answer all my questions great experience :)
From the very second I spoke with Donna Ross to begin our Home Mortgage transaction I knew I was in the right place. Donna and her team did and outstanding job to meet the expectations we needed for our Mortgage. She and her team definitely...
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Help me through the whole process without pushing anything that I did not understand. Went the extra mile when there was a problem to help resolve it
Donna is on top of things. She always returns calls, returns messages, and keeps her clients very well informed. She is the best at what she does.
Communication was very poor with Donna. My main complaint was when Donna set up our closing at C. Patterson's office. My wife had cancelled 2 of her clients to make our "closing." Mr. Patterson nor his staff had any idea we were coming. The...
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Great People and communication
Donna and her team went over and above to help with my Mortgage, Donna and her team are very knowledgeable and takes the extra effort to get you financed.
Donna and everyone on her team were extremely knowledgeable and helpful in guiding us through this first-time process. We appreciated their patience in answering all of our questions and making this such a pleasant experience.
The communication and quick responses made everything stress free and breaking everything down and making it easy to understand what I was doing and how competent everyone is in their departments working together to get it done in a timely...
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By being there when I needed you
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About
Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
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Positions
- FirstBank - Mortgage BankerApr 1st, 2012 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 187464
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433