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Donna Ross - Mortgage Banker | NMLS # 187464 in Lexington, TN

Donna Ross

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Mortgage Banker | NMLS # 187464

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Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
90%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
2%
Reviews from Web
  • FTP
    J
    Jesse M
    Posted on August 25th, 2018 02:28 AM
    She was always ready available to answer any questions we had. She never made out that she didn’t have time for us, she was always just a sweet as she could be. I highly recommend anyone buying a house to go to Donna! I won’t go to anyone else!...
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  • FTP
    M
    Melissa T
    Posted on August 23rd, 2018 01:58 AM
    Donna is very professional. She shares with her clients how your loan is progressing and makes it a very positive experience. She is very nice and makes you feel like you are old friends. Very satisfied!!
  • FTP
    M
    Matthew T
    Posted on August 22nd, 2018 11:19 AM
    I was a first time home buyer. I called to get prequalified, and I was given advice on the loan process without feeling pressured. I really, really appreciated that. I was given an estimate of cost that was exactly what I ended up paying with...
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  • FTP
    D
    Donald B
    Posted on August 21st, 2018 02:01 PM
    Donna gave us really good advice on how to raise our scores. A couple of things that we did made my score jump 100 points in a short amount of time. She definitely knows what she is talking about.
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    B
    Britney E
    Posted on August 15th, 2018 11:41 PM
    Found the best home loan. She was thorough and pleasant to work with. I enjoyed working with her and her assistant Mrs. Kelly. They were not pushy.
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    B
    Brandon W
    Posted on August 15th, 2018 02:04 AM
    Buying a home can be a very stressful event. I could not have asked for a smoother, more streamlined experience than what we received from Donna and her team. It was a very pleasant experience.
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    M
    Mark O
    Posted on August 12th, 2018 01:37 AM
    Ease from start to completation of the purchase. The communication and guidenance was excellent.
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    C
    Christopher L
    Posted on August 5th, 2018 01:06 PM
    Better communication and follow-up. We just felt like our agent wasn't on top of her game at all this time.
  • FTP
    B
    Brenda S
    Posted on August 3rd, 2018 10:56 AM
    From the very first visit I felt that I was treated with respect and concern for my needs, my questions always answered promptly. I would recommend you to anyone, you were all great !!! God Bless you and thank you !
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    J
    Jessica W
    Posted on August 3rd, 2018 12:50 AM
    Easy to communicate with Donna.
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    About
    Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
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    Positions
    • FirstBank - Mortgage Banker
      Apr 1st, 2012 - Current

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 187464
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433