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Donna Ross - Mortgage Banker | NMLS # 187464 in Lexington, TN

Donna Ross

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Mortgage Banker | NMLS # 187464

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Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Overall Ratings
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5 Star
90%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
2%
Reviews from Web
  • FTP
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    Cassie J
    Lexington, TN
    Posted on July 25th, 2019 02:54 PM
    Mrs. Donna & her staff are so friendly and supportive.
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    Reid A
    Lexington, TN
    Posted on July 25th, 2019 01:24 PM
    Donna and Molly where great to work with and help us through the process. They are great!!
  • FTP
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    Faithe H
    Durham, NC
    Posted on July 25th, 2019 08:46 AM
    Donna Ross is a consummate banking professional, and she earns the right to be called trusted partner. This closing was difficult due to issues with the builder/seller, and I felt so incredibly supported by Donna throughout the rollercoaster...
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  • FTP
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    RUDY G
    Huntingdon, TN
    Posted on July 16th, 2019 03:08 PM
    Donna Always Makes it Happen! Thank You
  • SocialSurvey
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    William C
    Posted on July 11th, 2019 04:46 AM
    Donna is a very sweet person. She was very helpful and extremely knowledgeable. She was a true pleasure to work with. I highly recommend her to everyone.
  • FTP
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    Kathy A
    Posted on July 7th, 2019 08:33 PM
    Donna was an excellent communicator and she responded sooo fast whenever we had a question or a concern. She explained things in detail, and never made me feel stupid or a bother if I asked too many questions. She worked her tail off to get...
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    Melissa M
    Posted on July 7th, 2019 12:52 AM
    I always received prompt responses to any questions that I had and Donna walked me through step by step. So, I knew what to expect and was prepared for everything.
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    Teresa B
    Posted on June 30th, 2019 11:10 PM
    my husband & I had to speak with at least 8-10 different people regarding our mortgage and no one knew what the other was doing, it took an extend amount of time to get the paper work finalized to go to closing then the day before we found...
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  • SocialSurvey
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    David M
    Posted on June 25th, 2019 10:52 PM
    As a first home buyer we were explained about all aspects of the process. We treated as we were family and not like a paycheck. Thanks for the wonderful experience.
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    Matthew T
    Posted on June 25th, 2019 05:23 PM
    Donna did a fantastic job. Donna and her team worked well together to complete all items in the provided time frame, provide accurate info, and respond immediately to any question I had. They were always available to talk. Also, they were never...
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    About
    Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
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    Positions
    • FirstBank - Mortgage Banker
      Apr 1st, 2012 - Current

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 187464
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433