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Donna Ross - Mortgage Banker | NMLS # 187464 in Lexington, TN

Donna Ross

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Mortgage Banker | NMLS # 187464

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Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Overall Ratings
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Range
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5 Star
90%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
2%
Reviews from Web
  • FTP
    C
    Cindy A
    Beech Bluff, TN
    Posted on August 15th, 2020 01:47 PM
    Very courteous staff. Fast response.
  • FTP
    A
    Anthony J
    Lexington, TN
    Posted on August 8th, 2020 08:41 PM
    Donna helped us get the loan that was right for us. She kept us in the loop and walked us through the process. Overall, the experience was rewarding! Thank you so much Donna!
  • FTP
    J
    James E
    Lexington, TN
    Posted on August 6th, 2020 01:16 PM
    Molly and Donna went the extra mile . they always answered my call or call right back . very professional and friendly. i have been with first bank for most of my adult life and have no desire to doing my banking anywhere else.
  • FTP
    R
    Richard K
    Springville, TN
    Posted on July 30th, 2020 03:45 PM
    Donna and her team showed my family excellent customer service. They always had time for us and did a fantastic job of explaining everything and answering our questions on out journey to becoming homeowners. We thank them from the bottom of...
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  • FTP
    D
    David T
    Mc Kenzie, TN
    Posted on July 23rd, 2020 12:57 PM
    Everything was done in a timely matter and helped us get our house as soon as possible.
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    Randy C
    Lexington, TN
    Posted on July 17th, 2020 01:37 PM
    I am a first time home buyer and everybody that was involved made everything so easy to understand and worked very quickly to make it happen.
  • FTP
    D
    Daniel W
    Bath Springs, TN
    Posted on July 8th, 2020 02:02 AM
    Professional service and great communication!
  • FTP
    B
    Bob E
    Lexington, TN
    Posted on July 6th, 2020 12:18 PM
    Great communication on every step of process.
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    S
    Sarah M
    Lexington, TN
    Posted on June 30th, 2020 12:17 PM
    Donna and Molly answered all questions and provided information and instructions in a very timely manner. The process was quick and easy for us!
  • FTP
    M
    Melanie A
    Milan, TN
    Posted on June 29th, 2020 01:39 PM
    Communication was always in progress. I was aware of most of what was going on behind the scenes through each stage in the process. If I had a question, someone was always available with an answer.
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    About
    Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
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    Positions
    • FirstBank - Mortgage Banker
      Apr 1st, 2012 - Current

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 187464
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433