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Donna Ross - Mortgage Banker | NMLS # 187464 in Lexington, TN

Donna Ross

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Mortgage Banker | NMLS # 187464

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Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
90%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
2%
Reviews from Web
  • FTP
    K
    Kristen C
    Pinson, TN
    Posted on March 9th, 2021 02:37 PM
    Donna was always quick to respond to any questions I had and guided us through the process to refinance. Thanks, Donna and Molly!!!
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    J
    Jessica C
    Lexington, TN
    Posted on March 8th, 2021 10:04 PM
    Donna and her team were able to make sure everything for my loan was received and processed correctly to protect me and my family during our home loan process. I would recommend Donna to anyone! 5 stars *****
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    Gwen M
    Huntingdon, TN
    Posted on March 2nd, 2021 12:29 PM
    Everyone went above and beyond to make our experience as smooth as possible. We were most satisfied with the customer service we received and will highly recommend FirstBank.
  • FTP
    R
    Robert B
    Lexington, TN
    Posted on February 20th, 2021 09:43 PM
    Such a joy working with Donna Ross and her team thru the experience of refinancing my home.. Couldn't be more happy.. She is so driven and strives to make sure you get the very best deal possible . She and her team keeps you well informed thru...
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    A
    Ashley N
    Lexington, TN
    Posted on February 20th, 2021 01:39 PM
    Smooth, easy process! Very professional staff.
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    J
    Justin M
    Henderson, TN
    Posted on February 17th, 2021 03:16 PM
    We were being told (by Mrs. McKee, I think) that forms had been sent to my wife for DocuSign. She was pushing us, saying they must be signed and returned immediately. But the forms had not even been sent. That reflects poor organizational communication,...
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    Heath Z
    Nashville, TN
    Posted on February 17th, 2021 02:08 PM
    Donna and her team were able to secure a great rate for me and my family. We hope to use them again in the future.
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    Bobby L
    Decaturville, TN
    Posted on February 13th, 2021 07:38 AM
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    Gerald M
    Clarksville, TN
    Posted on January 25th, 2021 04:58 PM
    Friendly but Professional.
  • FTP
    K
    Karen D
    Lexington, TN
    Posted on January 16th, 2021 02:24 PM
    Donna, and her team, made refinancing my house so easy! They were quick and courteous to respond if I ever had a question. Thank you so much for making this effortless!
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    About
    Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
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    Positions
    • FirstBank - Mortgage Banker
      Apr 1st, 2012 - Current

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 187464
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433