Donna Ross
Mortgage Banker | NMLS # 187464
Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Communicating with friendly, professional and caring people under any circumstance.
Willingness to answer all my questions and walk me through the purchasing process.
Donna was a pleasure to work with.
The fact that I didn't know what I was doing yet Donna and Molly had my back the entire way through the process and kept me from having a mental breakdown. I have actually already told two friends about her that are looking to buy homes here....
read more
Donna relies too much on her staff and the portal. There was very little communication to us. We ALWAYS had to initiate any communication and it seemed as though First Bank Mortgage was always in a state of panic throughout the process. We...
read more
Very fast to respond. Very nice and communicated well. She went out of her way to get me the best possible rates and downpayment. I am very happy.
I felt rushed and like some important things were left out of the final package that might have been due to the hurry to get finished before the end of the month. I also felt like I was not consulted about setting the final closing appt. instead...
read more
I feel that there was too much emphasis made on "just getting it done" and not enough on customer service. I realize that we want to refinance, however it felt like the First Bank Staff was more concerned with closing another loan than working...
read more
Donna and her team always makes the process great!
Just great people to work with. Treats you like family.
171–180 of 597
About
Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- FirstBank - Mortgage BankerApr 1st, 2012 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 187464
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433