Internal Sales's Cover Image
I

Internal Sales, Charlotte, NC

Charlotte, NC
Company Logo
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members work closely with borrowers to find the right program to fit their unique needs.
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
89%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
2%
Reviews from Web
  • V
    Vickie H
    Charlotte, NC
    Posted on January 9th, 2023 03:00 PM
    Everyone was very knowledgeable and personable. I love the way Mike set proper expectations and he was never bothered by my numerous questions. He and Kim kept me abreast of all status changes and held my hand throughout the process. I would...
    read more
  • A
    Ashton M
    Franklinton, NC
    Posted on January 7th, 2023 09:15 PM
    Answered all questions we had in a timely manner! Was always pleasant to talk with and made sure we understood everything!
  • A
    Aaron M
    Franklinton, NC
    Posted on January 4th, 2023 01:50 PM
    Christine was very friendly and easy to talk to. She communicated well and made sure that we were well taken care of.
  • J
    Joshua R
    Columbia, SC
    Posted on December 24th, 2022 02:23 PM
    I completed the same documents multiple times and was even reached out by phone to as to why I hadn’t submitted a document back 2 min after the document was sent. Our interest rate was incorrect throughout the entire process and our payment...
    read more
    Reply from The Silverton Admin
    September 27th, 2023 03:14 AM
    Thank you for providing this feedback. We take great pride in our customer service levels and will review this situation thoroughly to do much better in future.
  • SFTP
    J
    Jordan P
    Plant City, FL
    Posted on December 23rd, 2022 01:34 AM
    Cj was so helpful in our process to home ownership. As first time home buyers, we had a million questions and Cj never hesitated to take my phone call and answer them. He remained on top of his team throughout the process and never failed to...
    read more
  • D
    Douglas P
    Westfield, IN
    Posted on December 21st, 2022 12:19 PM
    Christine made it very smooth. No hiccups at all
  • S
    Sharday T
    McCordsville, IN
    Posted on December 20th, 2022 12:25 PM
    Christine and Kim were so amazing to work with! They were patient, and made sure I understood the entire process! Thanks ladies!
  • J
    Joel S
    Sheridan, IN
    Posted on December 19th, 2022 01:36 PM
    Slow start of the process. Being handed from a local rep to a home office rep being an employee. Communication was hit or miss.
  • A
    Ann D
    Maryville, TN
    Posted on December 19th, 2022 12:01 PM
    timeliness of responses, ease of communication
  • B
    Becky R
    Maryville, TN
    Posted on December 16th, 2022 03:53 PM
    He made the process easy for the buyer. I did not work directly with the buyer, but as the listing agent, everything got done according to plan and their were no hiccups along the way.
  • 751–760 of 1883
    About
    Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members work closely with borrowers to find the right program to fit their unique needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Branch

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    All loans are subject to credit approval. Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.