01 GEM Mortgage Branches, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Joe Cucchiara
How quickly the loan was processed
Reply from Joe Cucchiara
July 6th, 2025 04:39 PM
I'm glad to hear that the loan process was quick for you. It was a pleasure assisting you with your refinance at Golden Empire Mortgage, Inc. If you have any further questions or need assistance, please feel free to reach out.
The communication between Mr. Zamora and his staff made it easy to retrieve any documents needed. They showed patience and always answered questions about the process I couldn't understand. Our situation was a little more complicated but they...
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Reply from Rene Zamora Melgoza
July 4th, 2025 08:25 PM
I'm thrilled to hear that the communication and support from my team and I made the process easier for you. It was a pleasure assisting with your loan purchase, and I'm glad we could address your questions and navigate the complexities of your...
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Bert was always available to answer any questions we had and explain each aspect.
Reply from Bert Aranda
July 1st, 2025 08:30 PM
Hello Alice, I'm thrilled to hear that I was able to assist you effectively and provide clarity throughout the process. It was a pleasure working with you and Bob on your loan. Thank you for your kind words and for choosing Golden Empire Mortgage,...
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Corbin Claypool
Exceptional service, loan closed within two weeks, clear communication throughout .
Reply from Corbin Claypool
July 4th, 2025 02:22 AM
I'm thrilled to hear that you had an exceptional experience with us, Vanessa. It was a pleasure to assist you in closing your loan so swiftly. Your satisfaction with our communication and service is greatly appreciated. Thank you for choosing...
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Corbin Claypool
..........
Reply from Corbin Claypool
July 3rd, 2025 05:42 PM
We appreciate your feedback, Benjamin. If there's anything specific we can assist you with regarding your recent purchase experience, please let us know. Thank you for choosing Golden Empire Mortgage, Inc.
I was very pleased on how thorough. You were with explaining everything. You made everything very simple and easy to understand I was very pleased with the customer service from you and your team
Reply from Manuel Corral
June 30th, 2025 10:38 PM
I'm thrilled to hear that you found the explanations thorough and the process simple and easy to understand. It was a pleasure working with you, and I am pleased that you were satisfied with the customer service from both myself and my team...
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Mady Sierra made the process seamless. She was full of helpful information and was always available to answer questions. Highly recommend!
Mady Sierra made the process seamless. She was full of helpful information and was always available to answer questions. Highly recommend!
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Laura Berg
Communication and support were phenomenal. However, because everything relied heavily on being tech saavy, I'm not sure I would recommend to anyone who struggled with technology.
Reply from Laura Berg
June 29th, 2025 02:46 PM
I'm pleased to hear that you found the communication and support phenomenal. I appreciate your feedback regarding the technology aspect. We strive to make our process accessible to everyone, and your insights will help us enhance our services....
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Angel Santiago
He is very knowledgeable, and helping us every steps of the way. The communication and loan update are very consistent. The over all experience from Angel is wonderful, we could not asked for a better loan officer than him.
Reply from Angel Santiago
June 28th, 2025 01:35 PM
I'm thrilled to hear that you had such a positive experience with the loan process. It was a pleasure assisting you every step of the way, and I'm glad to know that you found the communication and updates consistent. Thank you for your kind...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)