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Dirk Webster, Ruoff Mortgage - VP Branch Manager | NMLS# 562084 | Ruoff Mortgage NMLS# 141868 in Kokomo, IN
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Dirk Webster, Ruoff Mortgage

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VP Branch Manager | NMLS# 562084 | Ruoff Mortgage ...

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With over 20 years of mortgage lending experience, I proudly serve homebuyers and homeowners in Kokomo, Howard County, Central Indiana, as well as clients in Ohio and Alabama. I’ve earned a 99.29% Customer Satisfaction (CSI) rating, reflect... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
  • Encompass
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    Miranda J B
    Swayzee, IN
    Posted on March 11th, 2026 08:59 PM
    Dirk is always prompt to reply to emails and a very good communicator! He is good at explaining things thoroughly and was so patient with our many questions.
    Reply from Dirk Webster
    March 12th, 2026 12:20 PM
    Thank you so much for the kind words! I’m really glad I could help and that you felt comfortable asking questions along the way. It was truly a pleasure working with you guys! 😊 I know you guys are going to love it in your new place!
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    Owen L
    Posted on February 23rd, 2026 05:31 PM
    I'm not a fan of working with big corporations, but Dirk Webster made me feel like I was dealing with one knowledgeable and committed individual. He did an outstanding job and I will recommend him to everyone who asks. Dirk helped out with...
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    Reply from Owner
    March 2nd, 2026 07:59 PM
    Owen, thank you so much for the kind words. It was a pleasure having the chance to work with you, my friend. I look forward to the next opportunity to do so. In the meantime, please do not hesitate to reach with any questions. Congrats on your...
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    Owen R L
    Greentown, IN
    Posted on February 23rd, 2026 04:10 PM
    I'm not a fan of working with big corporations, but Dirk Webster made me feel like I was dealing with one knowledgeable and committed individual. He did an outstanding job and I will recommend him to everyone who asks. Dirk helped out with...
    read more
    Reply from Dirk Webster
    February 23rd, 2026 08:12 PM
    Owen, thank you so much for the kind words. It was a pleasure having the chance to work with you, my friend. I look forward to the next opportunity to do so. In the meantime, please do not hesitate to reach with any questions. Congrats on your...
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    James C
    Posted on February 7th, 2026 12:56 AM
    Dirk is so, so good at what he does. We've used him for both a mortgage and a refinance - can't recommend enough. He's an expert, fantastic communication skills, not a slimeball at all. Makes the process so very easy.
    Reply from Owner
    February 9th, 2026 03:38 PM
    Thanks for the kind review, James! I appreciate your loyalty more than you know. Never hesitate to reach out with any questions!
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    James M C
    Kokomo, IN
    Posted on February 7th, 2026 12:54 AM
    We are repeat customers (mortgage and now refinance). Dirk Webster took care of us both times and boy, is he phenomenal. He quickly got us a refinance quote that beat a competitor quote from our credit union, by a lot!! Look - we have six kids,...
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    Reply from Dirk Webster
    February 9th, 2026 03:42 PM
    WOW! Thanks for the awesome review, James! I always enjoy working with you and Natalie, and I can't thank you enough for your loyalty. I'm happy to know that I exceeded your expectations. Please don't ever hesitate to reach out with any questions....
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    Andrew R B
    Kokomo, IN
    Posted on February 2nd, 2026 04:27 PM
    Dirk is a total professional.
    Reply from Dirk Webster
    February 2nd, 2026 04:48 PM
    Thanks for the 5 star review, Andy! You obviously have choices when it comes to lenders, and I sincerely appreciate the opportunity to help you with your refi. Please let me know if I can be of any further help to you, your family or friends...
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    Kaitlyn M F
    Lafayette, IN
    Posted on January 12th, 2026 10:18 PM
    Always there to answer questions, always helpful, took care of everything we needed.
    Reply from Dirk Webster
    January 13th, 2026 01:39 PM
    Thanks Katie! I believe this was our third transaction together (two purchases and one refi). I always enjoy working with you and Mike, and I can't thank you both enough for your trust and loyalty. I'd give the two of you a 5-star review as...
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    Marion A C
    Kokomo, IN
    Posted on December 24th, 2025 04:43 PM
    Keeping me up to date and clear on explaining things In timely manner .
    Reply from Dirk Webster
    December 24th, 2025 04:54 PM
    Congrats on your new home, Marion! Thank you for the opportunity to help you with your financing. Always feel free to reach out if you have any questions!
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    Ashley M A
    Kokomo, IN
    Posted on December 22nd, 2025 12:51 PM
    Dirk made the process so much easier than I remember 15 years ago when we bought our first home. Thanks Dirk!
    Reply from Dirk Webster
    December 24th, 2025 02:22 PM
    Thanks for the kind review, Ashley! I truly enjoyed working with you & Blake. Finding the right house was a bit of a journey for you guys, but I think you landed on the perfect home for your family. Congratulations and I wish you many happy...
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    Larry S
    Galveston, IN
    Posted on December 8th, 2025 04:22 PM
    with Dirkworking with Dirk
    Reply from Dirk Webster, Ruoff Mortgage
    June 4th, 2026 01:27 PM
    Thanks Larry! Always great working with you!
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    About
    With over 20 years of mortgage lending experience, I proudly serve homebuyers and homeowners in Kokomo, Howard County, Central Indiana, as well as clients in Ohio and Alabama. I’ve earned a 99.29% Customer Satisfaction (CSI) rating, reflecting my commitment to delivering an exceptional client experience. I specialize in Conventional, FHA, VA, and USDA loans for purchases and refinancing. Whether you’re a first-time buyer, relocating, upgrading, or refinancing, I provide personalized solutions tailored to your financial goals. My approach focuses on clear communication, honest guidance, and a smooth, stress-free process from application to closing.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Bridge Loans
    Fixed Rate Mortgages
    Cash-Out Refinances
    Specialities
    First Time Homebuyers
    Down Payment Assistance
    Conventional Financing
    FHA Financing
    VA Financing
    USDA Rural Financing
    Investment Properties
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    Positions
    • Ruoff Mortgage - Sales Manager Loan Originator
      Oct 31st, 2019 - Current
    Memberships
    • IUK School of Business Advisory Board
    • Sts. Joan of Arc and Patrick School Finance Council
    • Howard County Sports Hall of Fame Board
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    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 562084
    Achievements
    • 2023 Branch Originator of the Year (Kokomo)
    Hobbies
    • Concerts/Live Music
    • Phish
    • Travel
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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