Dianne Ayala Steffey, MBA, ChFC

Name: New American Funding LLC
Address: 226 Bluff Holw, San Antonio, Texas, 78216
Telephone: +1-210-831-8749
Rating: 4.96

Corporate

Sterling Mortgage Services - San Antonio, TX

4.96

(440)

The American College of Financial Services

Mortgage

Mortgage Loan Officer

The American College of Financial Services

Contact Info

(210) 831-8749

San Antonio, TX

https://sterlingmortgagesvcs.com/dianne-ayala-steffey/

https://fivestarprofessional.com/Spotlights/142243/Profile

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4.96

(440)

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5 Star

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Great to work with, very knowledgeable and communicated well with the buyer.

Reply from Dianne Steffey

January 15th, 2026 02:23 PM

Veronica, I appreciate your feedback. It's important to me that I provide clear communication and share my knowledge effectively. If you have any further questions or needs, feel free to get in touch.

Working with Dianne Steffey was a wonderful experience! She took great care of us from start to finish. She communicated with us every step of the way and was very helpful everytime we had questions. Dianne is excellent at what she does and...

Reply from New American Funding - Dianne Steff...

January 15th, 2026 02:23 PM

I'm grateful for your kind words, Michael. Providing clear communication and support throughout your home loan process is something I strive to achieve with every client. It's rewarding to know that you felt well taken care of from start to...

I can not say enough good things about working with Dianne!! She made this home buying process super easy for my husband and I. She went above and beyond in order to get our loan processed so that we could buy our dream vacation home! She even...

Reply from Owner

September 16th, 2025 12:00 AM

Maia, it was such a pleasure working with you and Michael. Buying a vacation home is so much fun. I enjoyed helping you and look forward to seeing you while in Corpus! I will definitely give you a call. We are friends for life!

Was provided with excellent customer service was informed every step of the way and just a smooth process all the way around

Reply from Dianne Steffey

January 15th, 2026 02:23 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Dianne gave us excellent support throughout the process and provided thorough explanations for all of our questions and anything we didn’t fully understand. She’s great to work with!

Reply from New American Funding - Dianne Steff...

January 15th, 2026 02:23 PM

It's truly encouraging to know that you found my support helpful, Reginaldo. I aim to provide clear and thorough explanations to ensure you feel confident every step of the way. It was a pleasure working with you, and I'm here for any future...

Dianne went above and beyond for us. We were kept up to date through the entire process we never had to wonder. We had an accelerated time line and we were able to close in time with no issue. If you want a smooth process I highly recommend....

Reply from Owner

September 13th, 2025 12:00 AM

RaeShaun, it was great working with you and Robin. We appreciate your business and look forward to helping you to refinance your home when rates come down. Enjoy your new home!

Working with Dianne is always a pleasure, but she truly went above and beyond on this one. She successfully closed one of the most complex loans I’ve seen, showing unwavering dedication, and expertise every step of the way. My clients and I...

Reply from New American Funding - Dianne Steff...

January 15th, 2026 02:23 PM

Susan, thank you for your kind words. I'm glad that my dedication and expertise made a difference in handling such a complex loan. It's always rewarding to support you and your clients, and I'm grateful for the trust you place in me. If there’s...

The experience was frustrating, but I do believe Dianne and her staff worked tirelessly to work through all the hiccups that came with our complicated situation.

Reply from New American Funding - Dianne Steff...

January 15th, 2026 02:23 PM

Thomas, I appreciate your understanding and recognition of the effort put into navigating your complex situation. I know the process can sometimes be frustrating, and I'm thankful for your patience as we worked through it. If there's anything...

It was all really good until like the last 3 weeks and then communication really broke down and it got extremely stressful

Reply from New American Funding - Dianne Steff...

January 15th, 2026 02:23 PM

Heather, I'm sorry you felt that way. I never spoke to you though out the transaction. I only spoke to your husband, Tommy, everyday and there was great communication, by phone and text. Sometimes up to 3 times a day. I have the phone log and...

Dianne went above and beyond to help us understand how the loan works and was always available. Being a first time homebuyer, I didn’t know how the process worked, but she was able to make it as seamless as possible. I would definitely recommend...

Reply from Owner

August 7th, 2025 12:00 AM

Sophia! Thank you so much for the kind words! It truly means the world to me that I could help make your first homebuying experience a smooth and positive one. I know how overwhelming the process can feel, especially the first time around,...

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About

I am a Licensed Loan Officer for Sterling Mortgage Services. I have been guiding current and future homeowners through the mortgage lending process and do my best to become a valued resource for all your home financing needs. I am happy to share the different mortgage loan options with you and help you choose the best fit for your personal goals and unique situation. We offer a variety of home loans including FHA Loans, Non-QM Loans, USDA Loans, Conventional Loans, Cash-Out Refinance Loans, 30 Year Fixed Rate Mortgage Loans, 15 Year Fixed Rate Mortgage Loans, VA Loans, Adjustable Rate Mortgage (ARM) Loans, Jumbo Loans, Reverse Mortgage Loans etc.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan

FHA Loan

Reverse Mortgage

Construction Loan

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Education

The American College of Financial Services

Finance

Chartered Financial Consultant

Aug 1988 -Aug 1989

The American College of Financial Services

May 1987 -May 1988

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Positions

New American Funding LLC - Producing Branch Manager
Oct 16th, 2023 - Current

Memberships

Scotsman Guide
NAHREP 2025
NAHREP

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Addresses and Serving Areas

Primary Serving Area

Other Serving Areas

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Year Started

1996

Time Zone

Central Standard Time (CST)

Licenses

NMLS 26768
LMB 100535575

Achievements

5-Star Mortgage Professional - 11-yr straight
Top 250 NAHREP
President's Council

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Hobbies

Cooking/Baking
Dancing
Snow skiing, Cross-Fit, Singing

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