Dianne Ayala Steffey, MBA, ChFC

Name: New American Funding LLC
Address: 226 Bluff Holw, San Antonio, Texas, 78216
Telephone: +1-210-831-8749
Rating: 4.96

Corporate

Sterling Mortgage Services - San Antonio, TX

4.96

(440)

The American College of Financial Services

Mortgage

Mortgage Loan Officer

The American College of Financial Services

Contact Info

(210) 831-8749

San Antonio, TX

https://sterlingmortgagesvcs.com/dianne-ayala-steffey/

https://fivestarprofessional.com/Spotlights/142243/Profile

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4.96

(440)

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5 Star

98%

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Transparency is the best policy, there is no reason why i am learning on closing day that I need to come up with money. When I call and ask what I get is I just found this out. Very weird. It's either someone was hiding something, or they don't...

Reply from New American Funding - Dianne Ayala...

January 15th, 2026 02:23 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Dianne was extremely proactive. Always one step ahead! No surprises at all. She was also very knowledgeable, professional and helpful.We will definitely recommend Dianne to all of our friends and family.

Reply from Owner

December 2nd, 2025 12:00 AM

Sharon, your review absolutely made my day! I’m honored you felt supported, informed, and taken care of throughout the entire process. I work hard to stay ahead so my clients never have to worry—and I’m grateful that came through. Thank you...

Dianne was excellent and very thorough throughout the entire process. As a first-time homebuyer, she kept me informed and answered all of my questions. I would highly recommend her to anyone seeking a home loan.

Reply from New American Funding - Dianne Steff...

January 15th, 2026 02:23 PM

I'm pleased to hear that you felt well-informed and supported during your first home-buying experience, Derek. It's important to me that all your questions were answered and that the process was thorough. Thank you for recommending my services,...

Dianne Ayala Steffey, MBA, ChFC has received a review with 5 star rating from Derek V

Reply from Owner

December 8th, 2025 12:00 AM

I appreciate the five-star rating, Derek. If you ever have questions or need assistance in the future, feel free to reach out.

⭐️⭐️⭐️⭐️⭐️ 5/5 ReviewBuying my first home could have been stressful, especially being overseas, but Dianne and her team made the entire process incredibly easy. They were patient, responsive, and always one step ahead, making sure everything...

Reply from Owner

November 29th, 2025 12:00 AM

Angel, it was an honor and a pleasure serving you. Anytime that I can help an active duty service member, it's always an honor. It was exciting that we were able to accommodate a closing while you were overseas. Not every lender can do that....

Dianne went above and beyond to ensure our loan proccess went smootly. We really appreicate her dedication and hard work.

Reply from New American Funding - Dianne Steff...

January 15th, 2026 02:23 PM

I'm pleased to hear that you felt well-supported throughout the loan process, Umeshbhai. Ensuring that everything goes smoothly and efficiently is always my goal. Your kind words about my dedication and hard work are much appreciated. If you...

Dianne took good care of us., especially when wwe are not IT experts! I would highly recommend Dianne Ayala Steffey!!

Reply from Dianne Steffey

January 15th, 2026 02:23 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Dianne Steffey was very helpful with my clients! I would recommend her!

Reply from Owner

October 8th, 2025 12:00 AM

Thank you so much for your kind words, Margo. I appreciate you taking the time out to share your experience with us. Your recommendation means a lot. I'm here to provide the best possible service to all my clients. Looking forward to working...

Every step of the way we were informed and there were no surprise. Dianne and Kaliko were the best to work with.

Reply from New American Funding - Dianne Steff...

January 15th, 2026 02:23 PM

It was a pleasure to guide you through the process, Sharon. Keeping everything transparent and ensuring there are no surprises is always my goal. Working alongside Kaliko made it even more enjoyable. If you have any questions in the future...

Dianne had perfect communication and was very knowledgeable , I would highly recommend her!

Reply from Dianne Steffey

January 15th, 2026 02:23 PM

It's wonderful to hear that you found my communication and expertise helpful, Taylor. Your recommendation is greatly appreciated. I look forward to meeting you for coffee soon!

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About

I am a Licensed Loan Officer for Sterling Mortgage Services. I have been guiding current and future homeowners through the mortgage lending process and do my best to become a valued resource for all your home financing needs. I am happy to share the different mortgage loan options with you and help you choose the best fit for your personal goals and unique situation. We offer a variety of home loans including FHA Loans, Non-QM Loans, USDA Loans, Conventional Loans, Cash-Out Refinance Loans, 30 Year Fixed Rate Mortgage Loans, 15 Year Fixed Rate Mortgage Loans, VA Loans, Adjustable Rate Mortgage (ARM) Loans, Jumbo Loans, Reverse Mortgage Loans etc.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan

FHA Loan

Reverse Mortgage

Construction Loan

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Education

The American College of Financial Services

Finance

Chartered Financial Consultant

Aug 1988 -Aug 1989

The American College of Financial Services

May 1987 -May 1988

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Positions

New American Funding LLC - Producing Branch Manager
Oct 16th, 2023 - Current

Memberships

Scotsman Guide
NAHREP 2025
NAHREP

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Addresses and Serving Areas

Primary Serving Area

Other Serving Areas

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Year Started

1996

Time Zone

Central Standard Time (CST)

Licenses

NMLS 26768
LMB 100535575

Achievements

5-Star Mortgage Professional - 11-yr straight
Top 250 NAHREP
President's Council

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Hobbies

Cooking/Baking
Dancing
Snow skiing, Cross-Fit, Singing

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