Matlock Mortgage Team
Sr Mortgage Consultant | NMLS# 1650081
Northern Oklahoma College
You Dream it; We Make it Real! We have over 14 years experience in the Customer Service and Real Estate Industry. Our combined knowledge in title, escrow, insurance, and banking along with mortgage loan processing and loan closings brings a... Show More
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Desiree was awesome, first time ever buying a house and we had a lot of questions, Desiree was always there to help.
Reply from Desiree Matlock
May 13th, 2025 05:17 PM
I'm thrilled to hear that your first home-buying experience was positive. It was a pleasure assisting you and addressing your questions. Thank you for your kind words and trust in our services at Great Plains National Bank.
Communication, in my opinion, is the most important thing when going thru this process and Desiree and her staff went above and beyond in makejng sure we were informed of everything that was happening.
Reply from Desiree Matlock
May 13th, 2025 02:50 PM
I'm thrilled to hear that the communication throughout the process met your expectations. It was a pleasure working with you, and I'm glad we could keep you well-informed every step of the way. Thank you for your kind words.
Response time is always great as well and the information that is provided. Also, they are great at problem solving and thinkiing outside the box.
Reply from Desiree Matlock
May 12th, 2025 03:25 PM
Thank you, Denise, for your wonderful feedback. I'm thrilled to hear that you appreciate the response time and the information provided. It's great to know that our problem-solving approach and ability to think outside the box have been helpful...
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Communications
Reply from Desiree Matlock
May 9th, 2025 12:41 AM
We appreciate your feedback on our communication, Jeff. At Great Plains National Bank, we strive to provide clear and effective communication with all our clients. If there are any specific areas where we can improve or assist further, please...
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The process was confusing at times when dealing with multiple consultants as it felt like we were starting from scratch each time.
Reply from Desiree Matlock
May 7th, 2025 04:33 AM
Thank you for your feedback, Anita. I apologize for any confusion you experienced during the process. We strive to ensure a smooth experience, and your insights will help us improve our coordination. If there's anything further I can assist...
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Another great transaction! Thank you Desiree and your amazing team!! :))
Reply from Desiree Matlock
April 23rd, 2025 07:38 PM
I'm thrilled to hear about your positive experience with another transaction, Dana. It was a pleasure working with you, and I appreciate your kind words about our team at Great Plains National Bank. Thank you for your continued trust and support!...
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Constant communication and transparency. I always felt like they were taking care of me as a team!
Reply from Desiree Matlock
April 23rd, 2025 03:49 PM
I'm thrilled to hear that you felt supported and well-informed throughout the process. It was a pleasure working with you, and I appreciate your kind words about our team's efforts at Great Plains National Bank.
Personal, friendly, answered questions we had, and helped us go quickly to get it all wrapped up by a date we really wanted
Reply from Desiree Matlock
April 21st, 2025 02:26 PM
I'm thrilled to hear that you found the process personal and friendly, Jaylene. It was my pleasure to answer your questions and help you meet your desired timeline. Thank you for your kind words and for choosing Great Plains National Bank.
Very responsive, helped answer all our wuestions and super easy to contact!
Reply from Desiree Matlock
April 19th, 2025 01:47 AM
I'm thrilled to hear that I was able to assist you effectively and that you found the process easy. It was a pleasure to help with your questions. Thank you for your kind words!
Desiree was very helpful and with us throughout the process
Reply from Desiree Matlock
April 18th, 2025 08:39 PM
I'm thrilled to hear that you found the process helpful with my assistance. It was a pleasure to be with you every step of the way. Thank you for your kind words and for choosing Great Plains National Bank.
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About
You Dream it; We Make it Real! We have over 14 years experience in the Customer Service and Real Estate Industry. Our combined knowledge in title, escrow, insurance, and banking along with mortgage loan processing and loan closings brings a great deal of opportunity to potential home buyers. As our client you can expect professionalism; thorough explanations and guidance through the pre-approval and loan application process; document gathering and home loan closing. So if you have a question or want to know more, give us a call: 405-334-2224
Products & Services
Mortgage Loan Officer
Conventional Home Loan
Construction Loan
Bridge Loans
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
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Education
- Northern Oklahoma CollegeBusiness Administration / MarketingB.S. Business Administration
Memberships
- Stillwater Board of Realtors
- North Central Oklahoma HBA
- Oklahoma State HBA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1650081
Achievements
- 2022 Past President - North Central Oklahoma HBA
- 2022 Affiliate of the Year - Stillwater Board of Realtors
- 2024 Peak Performer - Great Plains Bank
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Hobbies
- Crafting
- Reading
- Shopping
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Disclaimer
Great Plains National Bank NMLS# 458937 This is not an offer to enter into an agreement. Not all customers will qualify. Information rates and programs are subject to change without notice. All products are subject to credit and property approval. Other restrictions and limitations may apply. The content in this advertisement is for informational purposes only. ©2024 Great Plains National Bank. All rights reserved.
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