Deon Kapetan
Branch Manager | NMLS# 109229
We offer the best mortgage tools available on the Internet – easy, convenient, online shopping for the best loan programs and most current rates available, together with the assistance of an experienced live loan officer to guide you throug... Show More
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Response time was quick. Deon is very professional and pleasant
Reply from Deon Kapetan
October 7th, 2024 04:26 PM
Thank you for your kind words, Frank! I'm thrilled to hear that you were satisfied with the quick response time and found my services to be professional and pleasant. It's my goal at Highlands Residential Mortgage, Ltd. to always exceed customer...
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Communication
Reply from Deon Kapetan
October 3rd, 2024 06:46 PM
I appreciate your feedback, Gary. Ensuring clear and timely communication is indeed one of my priorities at Highlands Residential Mortgage, Ltd. Your rating of 4.83 out of 5 stars motivates me to continue providing top-tier service to all clients....
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Deon went above and beyond! She answers the phone immediately, or calls back quickly. She even drove to the L & I office to help with an issue that we had with the manufactured home. She truly is the BEST lending officer who is out there!Competent,...
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Reply from Deon Kapetan
September 23rd, 2024 09:39 PM
Thank you, Marguerite, for your kind words and the generous five-star review! I'm delighted to hear how satisfied you were with the service provided. It was truly a pleasure to assist you and your clients. Your endorsement means the world to...
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Deon is so very helpful and knows
Reply from Deon Kapetan
September 20th, 2024 03:16 PM
Hi Jim and Linda, I'm absolutely thrilled to hear that you had a positive experience with me. Your feedback is greatly appreciated. It was genuinely my pleasure to assist you.. Thank you for your wonderful review and the 5-star rating!
Deon is always great about communicating with me and making sure the process goes smoothly for the buyer.
Reply from Deon Kapetan
September 12th, 2024 06:23 PM
I'm thrilled to hear your experience was a positive one, Trina. Communication and a smooth process for our buyers is incredibly important to me. Your feedback is highly valued and appreciated. Thank you for taking the time to share your experience...
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I seldom find people these days that work like Deon does. She is thorough and professional. Informative and creative. I would highly recommend her for your next project.
Reply from Deon Kapetan
August 5th, 2024 12:44 AM
Thank you so much for your kind words, Charmaine. I'm really pleased to hear that you had a positive experience with me at Highlands Residential Mortgage, Ltd. It was a pleasure working with you and I'm thrilled to know that my dedication and...
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Every step of the way, Deon is there to help to make sure that all of the details are being handled. From the pre-qualification to the small details that get the transaction to close smoothly, she is on top of it.
Reply from Deon Kapetan
July 23rd, 2024 10:46 PM
Thank you very much for the glowing review, Brian. It makes me incredibly proud to know I was able to provide your clients with a smooth transaction experience from pre-qualification to closing. Your satisfaction is my top priority and I'm...
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She really went above and beyond! I was starting to have a really bleak outlook on whether we would be able to buy, and so happy we went with her!
Reply from Deon Kapetan
July 23rd, 2024 10:47 PM
I'm really glad to hear your positive feedback, Kelsey. I understand that the home buying process can sometimes feel daunting, and it was my absolute pleasure to guide you through it. Your satisfaction is my utmost priority and I'm thrilled...
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Deon was there for every step of the transaction, going out of her way to make everything work! If your looking for a real knowledgeable lender that will go to bat for you Deon Kapetan is the lender for you! Thank you Deon!
Reply from Deon Kapetan
July 16th, 2024 12:00 AM
Hi Deven, thank you for the exceptional rating and the amazing review! I'm thrilled to hear that you appreciated my efforts to make everything run smoothly. It's always my aim to provide excellent service throughout the transaction process....
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Deon went out of her way to do her best to get my loan closed. She was amazing to work with and would recommend her to anyone especially with first time homebuyers thanks a bunch!
Reply from Deon Kapetan
June 5th, 2024 04:50 PM
I'm delighted to hear that you had a positive experience with me! Assisting you with your loan process was truly a pleasure, and I'm glad I was able to make it a smooth journey for you. Your satisfaction is my top priority, and your kind words...
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About
We offer the best mortgage tools available on the Internet – easy, convenient, online shopping for the best loan programs and most current rates available, together with the assistance of an experienced live loan officer to guide you through the often difficult and confusing process of choosing and getting the exact loan to meet your specific needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Year Started
1994
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 109229
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