Deon Kapetan
Branch Manager | NMLS# 109229
We offer the best mortgage tools available on the Internet – easy, convenient, online shopping for the best loan programs and most current rates available, together with the assistance of an experienced live loan officer to guide you throug... Show More
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Strong communication and professionalism in the face of having to deal with a challenging Buyer.
Reply from Deon Kapetan
August 29th, 2025 03:02 PM
I appreciate your recognition of my communication and professionalism, especially in managing a situation with a challenging buyer. It's important to me to maintain clarity and efficiency, even in tough circumstances. Thank you for acknowledging...
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My buyer was thrilled with the ease of the transaction.
Reply from Deon Kapetan
August 26th, 2025 02:17 PM
It's fantastic to hear that your buyer had such a smooth experience with their transaction. I'm delighted that everything went seamlessly for them. If there’s ever anything more, I can do for you or your clients, please feel free to get in...
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Deon kept us in the loop and kept the loan package moving.
Reply from Deon Kapetan
August 21st, 2025 09:41 PM
I appreciate your feedback and am delighted to know that my communication helped keep you informed throughout the process. Ensuring that everything moves smoothly is important to me, and I'm glad you felt well-supported with the loan package....
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I recently had the pleasure of working with Deon, and I couldn't be more impressed. From our initial consultation to the closing, het expertise and dedication were evident. Deon took the time to explain every step of the mortgage process, ensuring...
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Reply from Deon Kapetan
August 18th, 2025 04:45 PM
I'm genuinely delighted to hear about your positive experience. It was my pleasure to guide you through the mortgage process, and I'm glad that my communication and expertise made it stress-free for you. Securing a fantastic rate and achieving...
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Not sure there is anything I can recommend. I think it was just the private mortgage aspect that made this difficult. Deon was great through it all.
Reply from Deon Kapetan
July 21st, 2025 05:04 PM
I'm grateful for your understanding and patience with the private mortgage aspect. It's great to hear that you felt supported throughout the process. Thank you for your kind words and trust in my service at Highlands Residential Mortgage, Ltd....
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Deon is good at setting expectations and knows the financing business. I feel very confident in recommending her to my clients.
Reply from Deon Kapetan
July 21st, 2025 05:05 PM
Thank you so much for your trust and confidence in my services. It's wonderful to know that you feel assured enough to recommend me to your clients. I'm committed to providing clear communication and knowledgeable assistance in the financing...
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Deon's long experience in the field was a key part of my high rating. She has probably seen every potential set of circumstances in a home purchase. This history was helpful and built my confidence in the process.
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Reply from Deon Kapetan
July 14th, 2025 01:44 AM
I'm pleased to hear that my experience played a significant role in your confidence and overall satisfaction. Navigating the complexities of home purchasing can be challenging, and I'm glad my background was beneficial to you. Thank you for...
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Appreiciated how Deon and her team hung in there with us on this long challenging process.
Reply from Deon Kapetan
July 3rd, 2025 04:51 PM
I'm glad to hear that you appreciated our dedication throughout the process. It was a pleasure working with you, and we are delighted to have assisted you successfully. Thank you for your kind words.
Deon provided clearand consistent communication during the transaction that kept me and my buyers informed of where they were in the process. She is knowledgable and always willing to help or problem solve together. THANKSS Deon!
Reply from Deon Kapetan
July 3rd, 2025 04:51 PM
I'm thrilled to hear that you appreciated the clear and consistent communication throughout the transaction. It was a pleasure working with you and your buyers. Thank you for your kind words and support!
Deon was on top of things, had a good sense of humor, and kept me informed.
Reply from Deon Kapetan
June 26th, 2025 02:28 PM
I'm glad to know that you appreciated my proactive approach and communication during the process. It was a pleasure to assist you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
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About
We offer the best mortgage tools available on the Internet – easy, convenient, online shopping for the best loan programs and most current rates available, together with the assistance of an experienced live loan officer to guide you through the often difficult and confusing process of choosing and getting the exact loan to meet your specific needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Year Started
1994
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 109229
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