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Del Lekan, Ruoff Mortgage

Name: Guaranteed Rate
Address: 4015 Darrow Rd Suite B, Stow, Ohio, 44224
Telephone: +1-216-999-3333
Rating: 4.96

VP Branch Manager | NMLS# 266514 | Ruoff Mortgage ...

Ruoff Mortgage - Stow

4.96

(163)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 999-3333

3309835264

Stow, OH

https://www.ruoff.com/DelLekan

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.96

(163)

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Experience.com

4.94

(112)

Google

5.0

(51)

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Quick replies any time of day, Del was really good at updating us on our loan milestones and helped us upload needed documents as soon as they were needed to avoid delays

Reply from Del Lekan

January 18th, 2025 12:38 AM

Hi Kayla, thank you for the 5-star rating and for taking the time to leave such a positive review. I'm glad to hear that my constant updates and assistance with your loan milestones made a difference in your experience with Ruoff Mortgage....

communicated clearly and often

Del was super knowledgable and easy to talk to/relatable made us feel more than just customers/clients

Del Lekan, Ruoff Mortgage has received a review with 5 star rating from Kaitlynn V

Very clear communication. This is our first home so we had no idea what to expect . Del helped walk us through everything and we couldn't be more appreciative with how easy he made the process.

Reply from Del Lekan

January 1st, 2025 07:10 PM

I'm thrilled to hear that you found the process easy, Kaitlynnmwise. It's my goal to make sure first-time homeowners like yourself feel informed and comfortable every step of the way. Your positive words mean a lot to me and the entire team...

Customer service was excelkent and great communication throughout process.

Reply from Del Lekan

December 13th, 2024 04:10 PM

I'm thrilled to know that you were satisfied with the service provided, Staci. Communication is key in our process at Ruoff Mortgage, and I'm glad we could meet your expectations. Your positive feedback is greatly appreciated. If there's anything...

We have worked with Del several times over the last 20 years. Always a good experience. Thanks Del and Ruoff team!

Reply from Del Lekan

November 23rd, 2024 01:21 AM

It's always a pleasure working with you too, Daniel! I'm glad to hear you've had good experiences with me and the Ruoff Mortgage team over the years. Your continued trust in us is greatly appreciated. Here's to many more years of excellent...

Del was amazing, attentive and led us through the process seamlessly!

Reply from Del Lekan

November 23rd, 2024 01:18 AM

I'm truly humbled by your kind words and 5-star rating, Deborah. It was a pleasure to assist you through your mortgage process with Ruoff Mortgage. Your satisfaction is my utmost priority and I'm delighted to hear you found the process seamless...

Del was very knowledgeable, however the communication between the loan officer, the LO assistant, and the title company was not great. Many issues arose due to miscommunication.

Del Lekan, Ruoff Mortgage has received a review with 5 star rating from Michael Y

91–100 of 163

About

Additional Licenses: NMLS# 266514 | OH - MLO.009849.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Construction Loan

Specialities

Conventional, FHA, VA, USDA mortgage loans

Purchase and Refinance

1-4 Family, Condominium and Townhouse

Owner-Occupied and Investment properties

First Time Homebuyer Loans

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Positions

Guaranteed Rate - VP of Mortgage Lending
Oct 14, 2019 - Feb 26, 2023
First Security Mortgage Corporation - Owner President Loan Originator
May 22, 1990 - Oct 11, 2019

Memberships