Deanne Monro
Residential Mortgage Loan Originator | NMLS# 20804...
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the t... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Deanne was wonderful! Always helpful and was great communicating with you. She explained everything and was thorough. Was definitely recommend her to anyone!
Reply from Deanne Monro
March 21st, 2024 06:48 PM
Thank you so much for your kind words! I'm pleased to hear that my communication and assistance were beneficial to you. I strive to simplify the mortgage process by providing detailed explanations and thorough service. Your recommendation means...
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We had to move our closing date twice because of lack of communication between lender and the title company. On the day of closing with had to transfer funds which was very last minute. I wish were informed early so that our process would be...
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Reply from Deanne Monro
March 20th, 2024 07:01 PM
I appreciate your honest feedback. I sincerely apologize for any inconvenience caused due to the communication lapse between the lender and the title company. I understand the stress that last-minute changes can bring, especially when closing...
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The process was easy, fast. Im happy i was able to close on the date i requested.
Deanne was there every step of the way and was very supportive throughout the entire process. She was very professional and went above and beyond to ensure the road to becoming a homeowner went as smooth as possible. Deanne is highly recommended...
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Not completely knowledgeable about loan requirements and made my father go in circles for the paperwork which was already submitted thrice Other loan officers were aware and at closing we found that all that extra versioning of paperwork was...
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Reply from Deanne Monro
February 23rd, 2024 07:21 PM
I deeply appreciate your feedback. I'm sorry to hear about the experience your father had with the loan process. It's certainly not the standard of service we strive to provide. I understand how important clear and efficient communication is,...
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Very Communicative. Made sure we understood the process. And was very patient and understand.
Thanks for the guidance and communication throughout; especially when we were having some personal problems on our side. Thanks for making a “human experience” in otherwise a very corporate functions. We very much appreciate you.
Very communicative and quick to respond. Knowledgeable in the field and helped us in the new home purchasing process.
Reply from Deanne Monro
January 24th, 2024 09:54 PM
Thank you, Anthony, for taking the time to leave such a positive review. I'm delighted to hear you found our communication and response time satisfactory. Your feedback is important, and it's always a pleasure to assist valued clients like...
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I understand there are multiple clients but I had phone calls not answered or returned.
Overall good experience
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About
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 305339
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov