Deanne Monro
Residential Mortgage Loan Originator | NMLS# 20804...
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the t... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Deanne was great she worked after hours communicating and getting things done. Deanne went above and beyond to us close and we’re thankful for that.
Great experience overall! I’m impressed on how helpful and detailed Ms.Monro was through the whole process.
Deanne answered the phone when we needed her to escalate our closing documents and process. That's half the job- take the call. Deanne also helped us resolve the customer service issue we faced. We are grateful for it
Was pretty helpful during the whole process. Closed on time without any hiccups aside from my closing $ amount changing after I had already gotten my cashiers check for the original amount. Overall was a good experience.
Deanne had to take over for my previous loan officer and that’s a hard thing to do. She made the experience somewhat painless for me as I had already sent over most of my much needed paperwork. Anyway we finished closing and I am totally happy...
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Very helpful and very responsive when i asked all the questions i did.
Deanne personality and knowledge.
Reply from Deanne Monro
August 6th, 2024 06:21 PM
Thank you for sharing your feedback. Your rating of 4.66 out of 5 stars is greatly appreciated.
Deanne was responsive, even during the aftermath of Hurricane Beryl. Answered my questions and was patient with the questions.
Deanne was very kind, knowledgeable, and diligent about helping my husband and I. She made herself available to give us information when needed.
Everyone helped me excellently, they were very kind to me, I never had a problem and I am very happy that they helped me. I thank them very much.
Reply from Deanne Monro
July 31st, 2024 09:23 PM
It's fantastic to hear of your positive experience, and I very much appreciate your kind words!
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About
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 305339
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov