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Darren Au - Senior Loan Officer

Darren Au

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Senior Loan Officer

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Senior Loan Officer Darren T.K.W. Au has been a master at closing loans throughout his 19-year career. The 2nd, 3rd or 4th loan officer into a transaction, clients call Darren after other loan officers could not close. Darren delivers & to ... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Ioane L F
    Kaneohe, HI
    Posted on April 5th, 2024 05:13 AM
    He was very excellent and helpful during this time when we really needed to get a loan.
    Reply from Darren Au
    April 19th, 2024 05:14 AM
    I am incredibly grateful for your kind words and high rating, Ioane. Helping you secure a loan during a critical time was my utmost priority and I am glad I was able to provide the support you needed. Your satisfaction is of the utmost importance...
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    Rebecca F
    Posted on March 25th, 2024 07:25 PM
    Darren and Mark went above and beyond to guide us through one of the most difficult and unusual financial situations to successfully close our loan !! They are amazing. Mahalo Nui Loa Ioane & Rebecca Fagasa
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    Rebecca F
    Posted on March 25th, 2024 07:25 PM
    Darren and Mark went above and beyond to guide us through one of the most difficult and unusual financial situations to successfully close our loan !! They are amazing. Mahalo Nui Loa Ioane & Rebecca Fagasa
  • Encompass
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    Rebecca S F
    Kaneohe, HI
    Posted on March 25th, 2024 07:22 PM
    Darren and Mark went above and beyond to guide us through one of the most difficult and unusual financial situations to successfully close our loan !! They are amazing. Mahalo Nui Loa Ioane & Rebecca Fagasa
    Reply from Darren Au
    April 8th, 2024 07:39 PM
    I'm genuinely thrilled to know that you had such a positive experience with us at Primary Residential Mortgage, Inc. It was indeed a complex situation, but that's exactly when our expertise truly shines. I'm happy that Mark and I could guide...
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  • Encompass
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    Chambray J U M
    Mililani, HI
    Posted on January 5th, 2024 03:06 AM
    We appreciated the quick response and when we had any questions we always got an informative answer.
    Reply from Darren Au
    January 19th, 2024 03:07 AM
    I'm delighted to hear that you appreciated the quick response times and informative answers, Chambray. Your positive feedback validates our commitment to excellent customer service at Primary Residential Mortgage, Inc. Thank you for the 5-star...
    read more
  • Encompass
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    Cherise A
    Mililani, HI
    Posted on January 4th, 2024 04:56 PM
    Darren Au and Mark Ikehara were awesome! Closed on time with lower rates.
    Reply from Darren Au
    January 18th, 2024 04:58 PM
    I'm truly appreciative of your feedback, Cherise. It was my pleasure to assist you in securing a lower rate and ensuring the closing was on time. Your satisfaction is what motivates our team at Primary Residential Mortgage, Inc. to continuously...
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  • Encompass
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    Joshua K D
    Mililani, HI
    Posted on January 4th, 2024 02:51 PM
    Easy to work with. Explained everything.
    Reply from Darren Au
    January 18th, 2024 02:52 PM
    I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc., Joshua. My top priority is always to ensure that clients feel comfortable and are well-informed about the process. It was a pleasure assisting...
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    Aaron S
    Posted on December 21st, 2023 06:08 PM
    Was a great experience working with Darren and the team they were on top of everything whatever questions we had they had an answer for and was willing to help out with any situation’s we had made a transition smooth and easy for us we will...
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    Aaron S
    Posted on December 21st, 2023 06:08 PM
    Was a great experience working with Darren and the team they were on top of everything whatever questions we had they had an answer for and was willing to help out with any situation’s we had made a transition smooth and easy for us we will...
    read more
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    Jinny H S
    Aiea, HI
    Posted on December 21st, 2023 06:00 PM
    Professional always on top of things and explain things in detail when we had questions definitely will use them again in the future
    Reply from Darren Au
    January 4th, 2024 06:02 PM
    I am incredibly grateful for your kind words, Jinny. It's wonderful to hear that you found our services at Primary Residential Mortgage, Inc. to be professional and helpful. I always make sure to provide detailed answers to any questions, so...
    read more
  • 11–20 of 221
    About
    Senior Loan Officer Darren T.K.W. Au has been a master at closing loans throughout his 19-year career. The 2nd, 3rd or 4th loan officer into a transaction, clients call Darren after other loan officers could not close. Darren delivers & to his clients' excitement & delight, they are soon packing to move into their new home. Not bad for someone who began his young adulthood as a part-time salesman in Nordstrom's shoe department. While he progressed professionally for 10 years, from salesman to a buyer at Nordstrom, Darren was looking for a career change to a challenging profession. Now in the home lending industry since 1999, Coming from a humble beginning, he's independently built a successful career that he enjoys.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    Adjustable Rate Mortgage
    FHA Loan
    USDA Home Loan
    FHA 203k Limited Refinance
    View All
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    Positions
    • Primary Residential Mortgage - Senior Mortgage Loan Officer
      Jul 1st, 2016 - Current

    Year Started

    1998

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 273905
    • HI#HI-273905
    Videos
    video
    Disclaimer
    Equal Housing Opportunity

    PRMI NMLS# 3094

    PRMI's Legal and Licensing Information

    PRMI Privacy Policy

    NMLS Consumer Access

    PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. Programs, rates, terms, and conditions are subject to change and are subject to borrower(s) qualification. This is not a commitment to lend

    Hawaii Division of Financial Institutions, HI Mortgage Loan Originator Company License HI-3094.