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Darren Au - Senior Loan Officer

Darren Au

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Senior Loan Officer

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Senior Loan Officer Darren T.K.W. Au has been a master at closing loans throughout his 19-year career. The 2nd, 3rd or 4th loan officer into a transaction, clients call Darren after other loan officers could not close. Darren delivers & to ... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
    S
    Sava A
    Posted on February 15th, 2026 09:16 PM
    Darren is amazing! I love that he is so willing to share his knowledge and experience. He has given me the confidence to purchase another home when I never thought I would be able to.
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    Won-yee C
    Posted on February 8th, 2026 05:14 PM
    Linda DeCosta of team Darren Au made this property purchase experience wonderfully smooth. She was so attentive, patient and incredibly responsive, often responding by text and phone late into the evening. They were able to provide a super...
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    L
    Luis A
    Posted on November 27th, 2025 11:57 PM
    Overall a great experience. Darren and his team are very knowledgeable, courteous and above all were very patient with us. We had plenty of questions and they were there to answer everyone of them. Thank you guys for making our dream come true....
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    Michael D P
    Wailuku, HI
    Posted on August 12th, 2024 04:42 PM
    Darren Au has lots of experience and is very knowledgeable. He always had an open line of communication with us and was very responsive. He is passionate about his job and delivered on his word. He genuinely care about us and wants what’s best...
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    Reply from Darren Au
    August 26th, 2024 04:45 PM
    Hi Michael,Thank you so much for your kind words and the 5-star review. I'm ecstatic to hear that you found our communication lines to be open and my services to be responsive. I strive to provide the best service to all my clients, and I'm...
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  • Encompass
    A
    Amara M K P
    Wailuku, HI
    Posted on August 12th, 2024 04:38 PM
    Darren was easy to communicate with and always available to answer questions and guide us in the right direction.
    Reply from Darren Au
    August 26th, 2024 04:41 PM
    I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. Your feedback means a lot. I always strive to provide the best guidance and maintain open communication, so I'm glad you felt well-supported...
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    Danielle K
    Wailuku, HI
    Posted on August 7th, 2024 07:08 PM
    Mahalo for a smooth transaction, appreciate your prompt responses to get this done in a timely matter! You guys were awesome and I look forward to working with you in the future!
    Reply from Darren Au
    August 21st, 2024 07:10 PM
    Thank you so much for your kind words, Danielle! I'm absolutely thrilled to hear about your positive experience with Primary Residential Mortgage, Inc. Your feedback means a lot to us. Rest assured, we always strive to provide a smooth and...
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    Pat M
    Ewa Beach, HI
    Posted on July 3rd, 2024 08:52 PM
    Great job as always!!!!
    Reply from Darren Au
    July 17th, 2024 08:53 PM
    I'm really glad to hear you had a positive experience, Pat! It's always a pleasure working with you. Thanks for the stellar review and the perfect rating! Looking forward to our next opportunity to serve you at Primary Residential Mortgage,...
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    Isabella F
    Kailua, HI
    Posted on June 26th, 2024 11:36 PM
    Darren, Mark deserves a medal for bringing these clients through the finish line. He is absolutely wonderful and so even-keeled. I'm always looking forward to working with you—Mahalo nui loa. Aloha, Isabella
    Reply from Darren Au
    July 10th, 2024 11:37 PM
    It's always fantastic to hear from you, Isabella. I couldn't agree more about Mark, his dedication and hard work are truly commendable. I look forward to our future collaborations as well. Your kind words mean a lot to us here at Primary Residential...
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    Clifford E H
    Kailua, HI
    Posted on June 14th, 2024 06:33 PM
    Mark was super, super helpful, patient, thorough and professional. Always quick to communicate with us and work through lots of complex issues. Highly recommend!
    Reply from Darren Au
    June 28th, 2024 06:35 PM
    Thanks for your amazing review, Clifford! I'm so glad to hear that you found my service helpful and professional. I firmly believe in being thorough and patient while dealing with complex issues to ensure a smooth process. Your recommendation...
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    Tzyh N
    Kailua, HI
    Posted on June 14th, 2024 05:57 PM
    In terms of service and speed, Mark went above and beyond. But having the unpleasant surprise of a $90K+ increase in downpayment required between pre-approval and closing was disappointing.
  • 1–10 of 221
    About
    Senior Loan Officer Darren T.K.W. Au has been a master at closing loans throughout his 19-year career. The 2nd, 3rd or 4th loan officer into a transaction, clients call Darren after other loan officers could not close. Darren delivers & to his clients' excitement & delight, they are soon packing to move into their new home. Not bad for someone who began his young adulthood as a part-time salesman in Nordstrom's shoe department. While he progressed professionally for 10 years, from salesman to a buyer at Nordstrom, Darren was looking for a career change to a challenging profession. Now in the home lending industry since 1999, Coming from a humble beginning, he's independently built a successful career that he enjoys.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    Adjustable Rate Mortgage
    FHA Loan
    USDA Home Loan
    FHA 203k Limited Refinance
    View All
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    Positions
    • Primary Residential Mortgage - Senior Mortgage Loan Officer
      Jul 1st, 2016 - Current

    Year Started

    1998

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 273905
    • HI#HI-273905
    Videos
    video
    Disclaimer
    Equal Housing Opportunity

    PRMI NMLS# 3094

    PRMI's Legal and Licensing Information

    PRMI Privacy Policy

    NMLS Consumer Access

    PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. Programs, rates, terms, and conditions are subject to change and are subject to borrower(s) qualification. This is not a commitment to lend

    Hawaii Division of Financial Institutions, HI Mortgage Loan Originator Company License HI-3094.