Darcy Madrid
Account Executive
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Darcy is the absolute best to work with and so is Kind Lending!
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Thank you so much for your kind words, Albert. I'm happy to hear you had such a positive experience with me and Kind Lending Wholesale. Your satisfaction is my top priority. I truly appreciate your 5-star review and I look forward to the opportunity...
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Although we ran into some hiccups Darcy and the underwriter pushed to get it done.
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Thank you James! We actually pulled it off! Grateful to you and your team!
Darcy went above and beyond to make the process as simple as possible for me. Darcy took the time to walk through everything I needed to know- from pricing to submission all while having a charming and pleasant demeanor. The great service didn't...
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Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Thank you so much, Matthew, for your kind words and the 5-star rating. I'm thrilled to hear that you found the process simple and informative. My goal is always to ensure clients understand the process from pricing to submission, and I'm glad...
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Darcy was great!
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Thank you, Jonathan, for your kind words and the perfect rating. I'm delighted to know you found my services helpful. Here at Kind Lending Wholesale, our main goal is customer satisfaction and I'm glad that we were able to achieve this with...
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Darcy is a very knowledgable AE, she always answers her phone or calls me right back if she is busy. She communicates constantly. She is a big reason the majority of my business goes to Kind Lending.
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
I am incredibly grateful for your kind words, Christal! Providing you with excellent service is my top priority, so I'm thrilled to hear that you've been satisfied with our interactions. I appreciate your trust in not only me, but also Kind...
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Darcy is great! However underwriting could use some improvement specifically on the non-QM area. I submit bank statement & DSCR loans through other lenders such as A&D, LoanStream & Jet and they go through smoothly, However every single one...
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Darcy is always amazing. She answers my texts within minutes, at all times of the morning, day, and night. However, the UW on this file was pretty terrible. He was overly meticulous to the point of ridiculousness and required information last...
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Communication, availability, knowledge of programs and process, Loved the Kwickie system. Gave the MLO a lot of control. Simple and Easy- Kind Lending was very Kind to me <3
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Thank you so much for your kind words, Jessica. I'm thrilled to hear that you had a positive experience with the Kwickie system and felt in control of your process. Your satisfaction is my top priority and I'm delighted to know that I was able...
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The level of communication was very impressive
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Ana, so glad you chose KIND! Keep them coming :)
The team helped me close this loan in about 6 business days. They were amazing! helped me save a deal.
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Thank you, Lawrence! you did a great job! We appreciate you!
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Licenses
- NMLS# 242752