Darcy Madrid
Account Executive
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Darcy was the best part of the whole transaction!
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Martin, your feedback truly means a lot. Knowing that I was the best part of your transaction Just 100% brightened my day. I'm glad I could assist with your loan. I look forward to the opportunity to work with you again in the future!
This experience was very stressful due to UW turn times always taking longer than expected. Took 3 days to get initial approval and almost 3 days for final. But the only reason I still reviewed favorably is because of Darcy. She is an absolute...
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Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Thank you so much, Minhaj, for your generous review . I understand the loan process can sometimes be stressful due to unexpected turnaround times. I appreciate your recognition of my efforts and I'm truly grateful for your trust in me and in...
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1. The Kwikie portal is very user-friendly and easy to use.
2. The people support are very responsive.
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Sai, I'm thrilled to hear that you found our Kwikie portal user-friendly and our support team responsive, Your feedback is greatly appreciated. Thank you again!!!
After a failed attempt to use a different lender for what should have been a simple loan except the collateral a singlewide. I pulled the loan and took it to Kind and you all crushed it! You have earned my loyalty and will use Kind much more...
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Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Christian, Thank you for your "KIND" words and the 5-star review. I'm so happy to hear that you had a positive experience with Kind Lending and that we were able to successfully service your loan after your initial difficulties with another...
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Portal could be a little easier to manage when submitting a loan, some things are difficult to know up front. Darcy was very helpful. Process was smooth for the most part
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
I appreciate your feedback, Ryan. Your point about the portal is noted, and perhaps when you upload your next loan we can do it together to ensure a smooth process. Thank you for choosing Kind Lending !!
Darcy
Darcy always answers her phone!
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
I'm glad to hear that my availability made a difference in your experience, It's a top priority for me! Your positive feedback means a lot. Thanks for the 5-star rating! Looking forward to assisting you again with any future loans
Darcy and her team were super responsive. Any questions or concerns I had were always answered promptly.
Reply from Darcy Madrid
August 27th, 2025 04:34 AM
Ken, you're always a delight to work with! Thank you for such "Kind" words! Looking forward to our next deal together.
Darcy provided excellent support and customer service throughout the process.
short closing and closed on time!
Darcy and the KL team were great to work with.
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Wholesale Account Executive
Mortgage Refinance
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 242752