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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
E
Emily L
Virginia, MN
Posted on February 5th, 2024 03:23 PM
Damian and Michelle made my entire loan process incredibly easy and stress free! I’ve already recommended them to friends.
Reply from Damien King
February 5th, 2024 03:33 PM
I'm sincerely grateful for your high rating and kind words, Emily. It was a real pleasure assisting you with your loan process. Your recommendations mean a lot to both Michelle and myself. We're here for any further assistance you or your friends...
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3.16
Encompass
M
Myeisha H
Easton, PA
Posted on February 3rd, 2024 03:31 PM
Better communication, empathy and patience for first time home buyers. Better explanation of process. Processor Lee Miller was rude, unpleasant, unreachable, etc. We are happy to have eventually closed but this experience was very stressful...
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Reply from Damien King
February 13th, 2024 03:41 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
3.0
Encompass
D
Dawn M
Easton, PA
Posted on February 2nd, 2024 04:55 PM
I don't want the whole rating to fall on Damien. For the first time in a transaction, I was cc'd on a lot from the loan processor that had nothing to do with my role. It caused clutter and confusion. Damien was able to sort it out for the buyers...
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5.0
Encompass
W
Wanda M
Indianapolis, IN
Posted on February 1st, 2024 06:53 PM
Everyone was pleasant!
Reply from Damien King
February 11th, 2024 07:31 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
2.0
Encompass
S
Sharon T
Terre Haute, IN
Posted on October 11th, 2023 12:27 PM
Little communication & a ridiculous amount of time for underwriting & closing.
4.66
Encompass
K
Kylan D
Shreveport, LA
Posted on October 10th, 2023 02:04 PM
Just the quality and care Damien has taken throughout this process
Reply from Damien King
October 20th, 2023 02:09 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
5.0
Encompass
S
Shalini M
Odessa, FL
Posted on October 4th, 2023 05:04 PM
Very communicative and responsive. Hoping to soon close a loan out with NAF.
Reply from Damien King
October 14th, 2023 05:08 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
Encompass
J
Jose F
Tampa, FL
Posted on October 1st, 2023 02:16 PM
Damien and Alyssa were on the ball the entire time. Very communicative during the whole experience. Working with them was so much better than my previous experience with other lenders. Both were friendly and personable. Looking forward to calling...
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Reply from Damien King
October 11th, 2023 02:19 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
3.66
SFTP
E
Elizabeth M
Greenville, SC
Posted on August 10th, 2023 12:01 PM
He and I worked together for over a year and we never lost sight of what was best for our client.
5.0
SFTP
R
Ruth S
Bedford, OH
Posted on July 29th, 2023 09:56 PM
Damien and John are asets to your company.
Reply from Damien King
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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