Crystal Samuels
Loan Officer
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
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24 hours
Wed
24 hours(Open now)
Thu
24 hours
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Reviews from Web
Crystal made every element of the process comfortable and seemless. She was available to answer all questions -- and ensured that I was fully aware of what the expect, every step of the way. I can't overemphasize how important Crystal's expertise...
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Reply from Crystal Samuels
March 23rd, 2026 01:38 PM
I'm so grateful for your kind words, Anne. It's wonderful to hear that you felt comfortable and well-guided throughout the process. Ensuring clarity and confidence every step of the way is something I truly strive for, so your feedback means...
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Crystal was very responsive and available whenever I needed her! She made this loan process a breeze and I am super thankful for that as a first time homebuyer.
Reply from Crystal Samuels
August 5th, 2026 01:25 PM
Thank you so much for your kind words, Brooke. I'm happy to hear that I could make the loan process easier for you, especially as a first-time homebuyer. Your appreciation means a lot to me!
Crystal has always been and continued to be very attentive and has helped us with each step of the home buying process and now refinance.
Reply from Crystal Samuels
August 5th, 2026 01:25 PM
THANK YOU!!! I am always here for you :-)
Crystal is an amazing person who makes all the "stress" of buying a home go away. She is very positive and caring towards everyone. Crystal is very easy to communicate with and made the entire process feel effortless. We are so grateful for...
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Reply from Crystal Samuels
August 5th, 2026 01:24 PM
Thank you Charlie. You and Hannah did an amazing job. I love seeing how much the house has become your home!!! It's a perfect first home for your family.
Crystal is amazing!!!
Reply from Crystal Samuels
August 5th, 2026 01:23 PM
Thank you. You just liked the donuts - LOL. I appreciate you trusting me!
We contacted several others but Crystal made us feel comfortable with her services and was able to meet each and every need or question we had.Crystal made buying this home easy and stress free. She's a blessing sent from above.
Reply from Crystal Samuels
August 5th, 2026 01:22 PM
Thank you!!! De'niseLynn I have never been so happy to see someone go to closing. I cried! So proud of you and Eric.
This was my first purchase and was very nervous. Crystal held my hand the whole proces and make it very asy. Frm the first day we spoke on phone I knew we were in good hands.
Reply from Crystal Samuels
August 5th, 2026 01:21 PM
Thank you for your kind words. I knew the first time we talked we would be friends forever! I am so happy I was able to help you ladies out. The improvements you have made to your home is amazing!!! Thank you for trusting me with your financing....
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Crystal was great to work with she listen to me she made sure I knew everything I needed to know and got me to my goal ASAP I would refer her thousand times over I feel like I have a new friend.
Reply from Crystal Samuels
August 5th, 2026 01:19 PM
Latoya, I'm so pleased to hear that you felt supported and informed throughout the process. Knowing that I've made a positive impact and gained a new friend along the way is truly rewarding. Thank you for your kind words and for considering...
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It's been a long time since ive seen a team that go above and beyond for the customer's satisfaction until meeting fairway!!!
Reply from Crystal Samuels
August 5th, 2026 01:19 PM
Owen - I love that Keisha got us together and even more how much we became family. Thank you for trusting me.
Having Crystal as my loan officer 😁 she made everything smooth and easy wouldn't use anyone else
Reply from Crystal Samuels
August 5th, 2026 01:18 PM
I'm happy to hear that you had such a smooth experience, John. Knowing that you wouldn't choose anyone else means a lot to me. Thank you for your kind words!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
USDA Loans
DSCR Loans
Home Equity Loan
Bank Statement Loans
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Community Volunteer Supporting Special Olympics Maryland
- Bears of Love
- Women of the Moose
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2023
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #895291
Gallery
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+5
Awards
2025 Rising Star M...
Maryland Mortgage ...
Achievements
- 25+ Years in the Mortgage Industry
- 5-Star Client Satisfaction Rating
- Expert in VA, FHA, USDA, Conventional, Jumbo & Maryland Mortgage Programs
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Hobbies
- Bingo
- Riding with my husband in the slingshot (motorcycle)
- Playing with my Grandson
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures