Crystal Samuels
Loan Officer
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
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24 hours
Wed
24 hours(Open now)
Thu
24 hours
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Reviews from Web
Personable, instant responses, and a nice person who helped us with a hard process without mansplaining or leaving out details. We were informed the whole time.
Reply from Crystal Samuels
August 1st, 2026 01:52 PM
Bobby - Thank you for the wonderful review. I truly loved working with you and Virginia. Can't wait to hear how much fun you all had in the pool this year. Remember, I am just a call away if you need anything!
Everything! Great experience! Crystal was awesome and so helpful!
Reply from Crystal Samuels
August 1st, 2026 01:57 PM
Jesse - It was so much fun working with you!!! I can't wait to see what life has in store for you :-)
I basically had to do nothing, it was the easiest process thanks to Crystal!
Reply from Crystal Samuels
August 5th, 2026 01:29 PM
I'm happy to hear that the process felt so easy for you, Austin. It's great to know that I could make things simple and straightforward for you. Thank you for sharing your experience!
Throughout the whole process Crystal was available and tentative to any and all questions and needs I had. Even when issues arise she handled them quickly and efficiently. She was amazing to work with!
Reply from Crystal Samuels
August 5th, 2026 01:29 PM
I appreciate your kind words, Gale. I'm glad to hear that I could assist you effectively and address any issues promptly. It was a pleasure working with you throughout the process.
Crystal was very helpful with all the questions we had for the purchase of our new home. It could not have gone any better. Thank you Crystal.
Reply from Crystal Samuels
August 5th, 2026 01:28 PM
I'm pleased to hear that everything went so smoothly with your home purchase, Michael. I'm glad I could assist with your questions along the way. Thank you for your kind feedback!
Crystal was on top of answering any questions we had and got back to us quickly. Great communication!
Reply from Crystal Samuels
August 5th, 2026 01:28 PM
Thank you, Reagan, for sharing your experience. I'm pleased to hear that my communication and responsiveness met your needs. If you have any more questions or need further assistance, feel free to reach out.
Crystal was wonderful!
Reply from Crystal Samuels
August 5th, 2026 01:27 PM
Thank you, David! I'm pleased to hear you had a great experience. It was a pleasure working with you guys!
having much knowledge in this field, having Crystal by my side, gave me peace of mind. she explained every step of every process and walk me through it. so impressed and thank G
Reply from Crystal Samuels
August 5th, 2026 01:27 PM
Thank you for sharing your experience, Timothy. I'm glad I could provide you with peace of mind and guide you through each step. Your kind words mean a lot to me.
Fast, frequent, and efficient communication, very easy to work with.
Reply from Crystal Samuels
August 5th, 2026 01:27 PM
I'm glad to hear that you found the communication fast and efficient, Nathan. Making the process easy for you is always my goal. Thank you for your positive feedback!
It was extremely easy to communicate with Crystal through every step of the process. She is very knowledgeable in everything and answered any and all questions I had through the process. I would use her again & 100% recommend her to friends...
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Reply from Crystal Samuels
August 5th, 2026 01:26 PM
Thank you Fe. You made it very easy for me too. Thank you for all the questions, you kept me on my toes. The love you have put into your new home is amazing. Thank you for trusting me.
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
USDA Loans
DSCR Loans
Home Equity Loan
Bank Statement Loans
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Community Volunteer Supporting Special Olympics Maryland
- Bears of Love
- Women of the Moose
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2023
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #895291
Gallery
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+5
Awards
2025 Rising Star M...
Maryland Mortgage ...
Achievements
- 25+ Years in the Mortgage Industry
- 5-Star Client Satisfaction Rating
- Expert in VA, FHA, USDA, Conventional, Jumbo & Maryland Mortgage Programs
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Hobbies
- Bingo
- Riding with my husband in the slingshot (motorcycle)
- Playing with my Grandson
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures