Crystal Ramsey
RMLO | NMLS# 979820
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the t... Show More
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We had a lot of communication on the documents, also had some request for employment confirmation which was short notice and not aligned to normal organisation procedures.Crystal was trying to be helpful and worked with me to get the documents...
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Reply from Crystal Ramsey
September 28th, 2023 05:35 PM
Thank you, Ajay, for taking the time to provide your feedback. I appreciate your patience and understanding during the process. I understand the requirements might have seemed unusual and caused some anxiety. My aim was to ensure all documents...
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Having a good attitude.
Reply from Crystal Ramsey
September 28th, 2023 05:37 PM
Thanks for the kind words!
Outstanding customer service. Walked me thru finanancila numbers, accommodated last minute requests and very supportive.
Iam glad that I worked with Crystal and her team.
Great communication and availability
Crystal was very helpful every step of the way. Always ready to answer any questions and make sure the process was as smooth as possible!
She had good communication and made everything easy.
Crystal and her team helped me above and beyond when I was stressed out to figure out the good interest rates that I can afford in these very critical times. I would definitely recommend Crystal to any of my friends and family at all costs.
Reply from Crystal Ramsey
July 25th, 2023 06:47 PM
Thank you so much Leela for your kind words! I'm so glad that my team and I could be of help to you during this stressful time. I appreciate your recommendation, and I'm honored that you'd trust me to help your friends and family. Thank you...
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Really took care of us. When things got difficult with underwriting she kept constant communication and made us feel valued. Happy to have her on our team.
Reply from Crystal Ramsey
July 17th, 2023 03:20 PM
Thank you so much for the kind words, Francisco! It was a pleasure working with you, and I'm glad that I could help make the process easier. I look forward to continuing to work with you.
Crystal communicated well with us and was responsive. We were happy we had her to work with. She was knowledgeable and guided us through a process my husband and I have never been through before. At times when it got difficult and confusing,...
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Reply from Crystal Ramsey
July 17th, 2023 03:22 PM
Thanks so much, Salina! I'm glad I was able to make the home loan process easier for you and your husband. It's always my goal to make sure my clients have the best experience possible. I'm so happy to hear that I exceeded your expectations....
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Crystal is awesome
Reply from Crystal Ramsey
July 10th, 2023 07:33 PM
Thank you, Omar, for taking the time to leave a review. I'm so glad you had a great experience and appreciate your 5 star rating. It was great working with you and I'm glad I could help!
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About
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
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Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 305339
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov