Crystal Brown at CrossCountry Mortgage
Outside Loan Originator | NMLS #1069759
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Wooster, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Crystal Brown at CrossCountry Mortgage has received a review with 5 star rating from Lauren G
Reply from Owner
May 28th, 2025 05:45 PM
Thank you, Lauren, for the 5-star review! Hope you are enjoying your new home :)
As first time homeowners, Crystal was able to make this process so easy on us and helped us through every step of the way!
Reply from Crystal Brown at CrossCountry Mortg...
May 4th, 2025 02:09 PM
Lauren, Congratulations again on your new home! So happy for you both! It was a pleasure guiding you through each step. Thank you for your kind words!
Crystal is very friendly and kept us well informed throughout the entire process. She was also very helpful when we had questions. Overall, I would strongly recommend her to anyone needing a mortgage!
Reply from Owner
May 28th, 2025 05:46 PM
Thank you, Joseph! Appreciate your kind review. I hope you are enjoying your new home!
Crystal was very responsive, kept us in the loop throughout the whole process, and was always helpful when we had questions.
Reply from Crystal Brown
March 29th, 2025 04:06 PM
I'm thrilled to hear that you found my communication and assistance helpful throughout the process. It was a pleasure working with you, and I appreciate your positive feedback.
Crystal was easy to deal with and very professional and kind. She made the process easy for us and we are grateful we had her through this process.
Reply from Crystal Brown
February 11th, 2025 01:40 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Crystal was very kind, professional, and took the time to really walk us through the process of being first home buyers. All of our questions were answered , and communication was great. We were never uncomfortable, and would highly recommend!...
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Reply from Crystal Brown at CrossCountry Mortg...
December 2nd, 2024 04:34 PM
I'm so glad to hear that you felt comfortable and informed throughout your first home buying process. Amanda, it was truly a pleasure to get to know you and help guide you through it.
Crystal was professional and friendly which created a very positive, easy atmosphere to complete the loan transaction. We encounted a problem midway through the closing time and she helped facilitate the solution, keeping us informed about...
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Reply from Crystal Brown
November 13th, 2024 07:19 PM
I'm thrilled to hear that you had such a pleasant and seamless experience, Albert! Navigating through any loan transaction can certainly present its challenges, so I'm glad I was able to assist and help find a solution to the issue we encountered....
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Crystal jumped in and saved me from a terrible situation. With her attention, expertise and quick response time, I was able to get a home right away after so many other bad experiences. I am very glad I got to know her. I love my home and will...
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Reply from Crystal Brown at CrossCountry Mortg...
October 23rd, 2024 08:23 PM
Thank you so much for your kind words, Francine. I too am very glad I got to know you! I look forward to seeing more photos of your home all decorated. :) I appreciate you recommending me to others.
Crystal Brown was a PLEASURE to work with and if I buy a home again in 749 years I’ll definitely work with her and CrossCountry Mortgage! 10/10 I am trying to convince people to buy houses and use this team!
Reply from Owner
October 4th, 2024 02:50 PM
Hi Hailey, thank you so much for the wonderful review and the 5-star rating! It was so nice getting to know you! Knowing that you'd choose us again even in 749 years is the highest compliment! - Crystal Brown, CrossCountry Mortgage.
Crystal is the BEST! I had no idea what I was doing, and quite frankly felt like I was going insane because I was so stressed, but she always helped me understand what and why something was happening and reassured me it was going to be just...
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Reply from Crystal Brown at CrossCountry Mortg...
October 4th, 2024 02:51 PM
Thank you so much for your kind words, Hailey. I'm really pleased to hear that I could help alleviate some of that stress for you during your mortgage process. It's not always an easy journey, but rest assured, my goal is always to make it...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Wooster, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1069759 | Branch NMLS #2471050
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Memberships
- Member, Working Women Connection (WWC)
- Founding member, Legacy Living Solutions
- Member, Greater Medina Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1069759
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Achievements
- Small Business Owner
Hobbies
- Proud football mom (cheering on my son and the Medina Bees under the Friday night lights)
- Courtside supporter (watching my daughter compete with the Medina Lady Bees basketball team)
- Mentoring a small group of high school senior girls through weekly faith-based gatherings
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095