Crystal Brown at CrossCountry Mortgage
Outside Loan Originator | NMLS #1069759
Hi, I’m Crystal Brown, a Mortgage Loan Officer with CrossCountry Mortgage, proudly serving Northeast Ohio and beyond.
I help women and families make confident mortgage decisions with personal care, visual tools, and expert guidance. Whethe...... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Crystal was amazing to work with during our mortgage process. She was so responsive, knowledgeable, and patient with us! As first time home buyers, we had a lot of questions and she did an amazing job explaining everything. I highly recommend...
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Reply from Crystal Brown at CrossCountry Mortg...
February 5th, 2026 05:53 PM
It's wonderful to know that you felt supported and informed throughout your mortgage process, Madeline. Thank you for your kind recommendation!
Crystal was right beside me the entire process. She was always patient with me especially helping me understand and explaining each step I had to complete. I never felt alone in the process and Crystal was one of my biggest cheerleaders as...
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Reply from Crystal Brown at CrossCountry Mortg...
May 27th, 2026 01:29 PM
Michelle, I'm grateful for your heartfelt words and truly appreciate you sharing your experience. I'm glad I could be there to support you through such an important time. Your journey to purchasing your first home was significant, and I'm thankful...
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Crystal was awesome during my loan process! She was always quick to get back to me and very thorough in her explanations. She made the process very stress free!
Working with Crystal was an absolute pleasure from start to finish. Communication was always quick, clear, and professional, and she made the entire loan process feel smooth and stress-free. Crystal went above and beyond for my clients, kept...
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Reply from Owner
May 11th, 2026 11:37 AM
Joe, I'm grateful for your kind words. Ensuring clear and professional communication is something I always strive for. Your recommendation means a lot!
Crystal was amazing throughout the entire process! She explained everything in a sensible manner and made sure our understanding was clear on everything before moving forward with any documents. Crystal has been very kind and available every...
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Reply from Crystal Brown at CrossCountry Mortg...
May 4th, 2026 03:38 PM
Thank you, Sahsha! Appreciate you sharing about your experience working together. Congrats again, I’m so excited for you guys!
Crystal Brown at CrossCountry Mortgage has received a review with 5 star rating from Alexandra B
Reply from Owner
May 4th, 2026 03:38 PM
Thank you, Alex!
Crystal did an amazing job. She was accurate, kept me up updated to make thiis process tun run smoothly and professional.
Reply from Crystal Brown at CrossCountry Mortg...
May 4th, 2026 03:39 PM
Alex, I appreciate you sharing about your experience working together! Welcome home!!!
I can always reach out to Crystal whenever I need anything! She's always very helpful and truthful. Crystal is very supportive throughout the entire process.
Reply from Crystal Brown at CrossCountry Mortg...
March 16th, 2026 05:17 PM
Kailyn, thank you for your kind words. I'll continue being here to support you!
Crystal was extremely knowledgeable and helpful throughout the process of buying our first home! She was always available to answer any questions and assuage any fears we had, which made the experience very smooth.
Reply from Owner
March 16th, 2026 05:16 PM
Adrianne, it was so nice getting to know you! Thank you for allowing me opportunity to come alongside you.
Crystal was extremely knowledgeable and helpful throughout the process of buying our first home! She was always available to answer any questions and assuage any fears we had, which made the experience very smooth.
Reply from Crystal Brown
March 9th, 2026 02:00 PM
Adrianne, I'm happy to know that my support helped make buying your first home a smooth experience. Being available to answer your questions and ease any concerns was important to me. Thank you for sharing your positive experience!
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About
Hi, I’m Crystal Brown, a Mortgage Loan Officer with CrossCountry Mortgage, proudly serving Northeast Ohio and beyond.
I help women and families make confident mortgage decisions with personal care, visual tools, and expert guidance. Whether you’re buying your first home, navigating a major life transition, or refinancing to meet new goals, I walk with you every step of the way.
You’ll never be rushed or talked over. Just honest advice, real numbers, and a crystal-clear mortgage plan tailored to your goals and budget.
Ready to buy a home or refinance in Medina, Strongsville, or nearby? Let’s create your crystal-clear mortgage plan.
NMLS #1069759 | Branch NMLS #2471050
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Search Rank ScoreLearn More →
549
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Memberships
- Member, Working Women Connection (WWC)
- Founding member, Legacy Living Solutions
- Member, Greater Medina Chamber of Commerce
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Addresses and Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1069759
Gallery
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+1
Videos
Achievements
- Small Business Owner
Hobbies
- Proud football mom (cheering on my son and the Medina Bees under the Friday night lights)
- Courtside supporter (watching my daughter compete with the Medina Lady Bees basketball team)
- Mentoring a small group of high school senior girls through weekly faith-based gatherings
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095