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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr...... Show More
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Overall Ratings
4.86
(29)
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  • 5.0
    Encompass
    G
    Gabriela G
    MISSION, TX
    Posted on July 1st, 2026 07:39 PM
    Craig was very professional and provided timely feedback when we had questions.
  • 5.0
    Encompass
    J
    James E S
    Grass Lake, MI
    Posted on June 19th, 2026 05:27 PM
    The communiaction throughout, active updates and qucik turnaround on all aspects. We will be recommending them to friends and family!
    Reply from Craig Murphy
    June 29th, 2026 05:28 PM
    James, I appreciate your positive feedback about the communication and quick turnaround. I'm glad to hear you're considering recommending us to friends and family. If there's anything else you need, feel free to let me know!
  • 4.66
    Encompass
    J
    Jessica D L
    Rogue River, OR
    Posted on June 16th, 2026 04:09 PM
    Very poor communication with original loan officer also loan processor required multiple calls amd emails to get answers to basic questions about the process
    Reply from Craig Murphy
    June 26th, 2026 04:09 PM
    Jessica, I'm sorry to hear about the communication issues you experienced with the original loan officer and loan processor. Your feedback is important, and I would like to address your concerns further. Please reach out to me directly so we...
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  • 5.0
    Encompass
    C
    Clifton H
    Williamston, NC
    Posted on June 2nd, 2026 09:24 PM
    Working with, Craig Murphy and Chris Johnson,Both was so knowledgeable and professional.
    Reply from Craig Murphy
    June 15th, 2026 01:47 PM
    Clifton, thank you for your kind words about working with Chris Johnson and me. I'm pleased to hear that our knowledge and professionalism met your expectations. If you have any more questions or need further assistance, feel free to reach...
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  • 5.0
    Encompass
    L
    Linda H
    Williamston, NC
    Posted on June 2nd, 2026 09:12 PM
    What made my experience so Great was working with Craig Murphy and Chris Johnson,Thank You both so very much.
    Reply from Craig Murphy
    June 15th, 2026 07:05 PM
    Linda, I appreciate your kind words about working with Chris Johnson and me. I'm glad to hear that your experience with us was so positive. If you have any further questions or need assistance, please don't hesitate to reach out.
  • 5.0
    Encompass
    A
    Antrawn M
    Ocala, FL
    Posted on June 1st, 2026 03:59 PM
    It was a really smooth process Craig Murphy stayed in contact with me the whole process and kept me informed all the way .. great customer service
    Reply from Craig Murphy
    June 11th, 2026 04:00 PM
    Antrawn, I'm grateful for your kind words about the smooth process and my communication throughout. It's important to me to keep you informed and provide great customer service. If you have any further questions or need assistance, feel free...
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  • 5.0
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    Patricia S
    Posted on June 1st, 2026 02:51 PM
    I really liked his cheerfulness and can do attitude. He was very helpful in getting our loan.
    Reply from Craig Murphy
    June 11th, 2026 02:57 PM
    Patricia, I'm glad to hear that you appreciated my cheerfulness and can-do attitude. It's great to know that I could assist you effectively in getting your loan. If you have any more questions or need further assistance, please feel free to...
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  • 5.0
    Encompass
    R
    Richard W B
    Port Angeles, WA
    Posted on May 29th, 2026 08:28 PM
    Just the professional response and organized actions and accessability
    Reply from Craig Murphy
    June 8th, 2026 08:29 PM
    Richard, I'm glad to hear that you appreciated the professional response and organization. It's important to me that I provide accessible and effective service. If there's anything else you need or wish to discuss, please feel free to reach...
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  • 4.83
    Encompass
    C
    Colleen M H
    Harrisburg, PA
    Posted on May 27th, 2026 10:40 AM
    Craig was very pleasant to work
    Reply from Craig Murphy
    May 27th, 2026 04:29 PM
    Colleen, I'm glad to hear that you found working with me to be a pleasant experience. If there's anything more I can assist you with, please don't hesitate to reach out.
  • 4.66
    Encompass
    M
    Michael T H
    Harrisburg, PA
    Posted on May 26th, 2026 05:12 PM
    Very pleasent to work with
    Reply from Craig Murphy
    May 26th, 2026 05:27 PM
    Michael, I'm glad to hear you found it pleasant to work with me. If you have any further feedback or need assistance, please don't hesitate to reach out.
  • 10 of 29
    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    397
    /850
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    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
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