Willow Bend Mortgage, Plano, TX
Plano, TX
We are a community-based, relationship lender. However, we provide an industry-leading technology platform that is second to none. This gives us the unique ability to guide our clients through the ever-changing challenges of the mortgage bu... Show More
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Reviews from Web
The overall loan process was good, Jamie gave very good advice on helping my score go up. With the renovation loan process, I believe that there were some things that we were told that, seemed to NOT be the case once I spoke with Brian. There...
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Reply from Jamie Hartley
November 2nd, 2025 12:54 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
When was in the market to purchase my first home, I was so in over my head. My credit was low, I wasn't budgeting and 1 didn't know the first thing about how to become a homeowner. Not only was the service excellent, I was educated so well...
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Reply from Owner
October 27th, 2025 02:40 PM
Thank you so much for taking the time to share your experience. We are thrilled to hear that we could guide you confidently through the home-buying process, especially as a first-time buyer facing challenges like credit and budgeting. It means...
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When was in the market to purchase my first home, I was so in over my head. My credit was low, I wasn't budgeting and 1 didn't know the firstthing about how to become a homeowner. Not only was the service excellent, I was educated so well that...
read more
Reply from Johnny Esquivel
November 1st, 2025 06:55 AM
I really appreciate the feedback and am looking forward to working with you again.
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Communicate more with certain parties. The last couple of exchanges were rather unique .
Reply from Aide Saenz
October 29th, 2025 09:15 PM
Texting is a communication challenge we all face these days. It can lead to a misconception of "exchanges" seeming unique from all parties involved. We were not involved in communication between realtor and title company which also led to confusion....
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Alexandra did an outstanding job! She was very friendly, professional, and went out of her way to make sure we were well taken care of thoughout the process. She did everything she promised and got us a great interest rate. Best mortgage experience...
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Reply from Alexandra Swann
October 24th, 2025 04:02 PM
Thank you so much! It is always a joy to work with both of you. Enjoy your beautiful new home!
As a tenant, I must say he and his team helped me out immensely with an AC issue. No questions asked. He even visited my apartment personally to assess the issue. Great guy.
Reply from Johnny Esquivel
October 22nd, 2025 08:10 PM
I'm glad to hear that my team and I could assist with the AC issue and that you found the personal visit helpful. It's always important to ensure things are running smoothly. Thank you for the positive feedback, and feel free to reach out if...
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The process went smooth and was very informative!
Reply from Jamie Hartley
October 26th, 2025 10:18 AM
I enjoyed working with you. Thanks for the great feedback.
Eliminate using the third party closing company who messed up some our closing paperwork. I understand Willow Bend has had problems EVERY time this company is used.
Reply from Jamie Hartley
October 26th, 2025 01:20 AM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
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Aide was so great to work with. She is very professional and helpful throughout our home buying process.
Reply from Aide Saenz
October 25th, 2025 02:07 PM
It was great working with you. Thanks again for putting your trust in us.
Great to meet Jamie and will recommend Clint's in the future.
Reply from Jamie Hartley
October 24th, 2025 10:30 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
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About
We are a community-based, relationship lender. However, we provide an industry-leading technology platform that is second to none. This gives us the unique ability to guide our clients through the ever-changing challenges of the mortgage business. We are extremely proud, and even more thankful, for the relationships we’ve made with the customers we’ve had the privilege to serve – for almost 30 years.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Branch
Time Zone
Pacific Standard Time (PST)
Disclaimer
Willow Bend Mortgage Company, LLC (NMLS #117371) is a Texas Limited Liability Company and operates with the following licenses: AL Consumer Credit License #21826, AR Combination Mortgage Banker-Broker-Servicer License #116865, CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4130600, CO Mortgage Company Registration, FL Mortgage Lender License #MLD667, GA Mortgage Lender License #117371, IN-DFI Mortgage Lender License #63558, Louisiana Residential Mortgage Lending license, NM Mortgage Loan Company License, OK Mortgage Lender License #ML010424, Tennessee Mortgage License #121890, TX SML Mortgage Banker Registration. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and pricing are subject to change at any time and without notice. This is not an offer to enter into a rate lock agreement under any applicable law. Further, Willow Bend Mortgage Company, LLC represents itself and conducts business as a residential mortgage lender and mortgage broker.