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Alexandra Swann - Residential Mortgage Loan Originator in Plano, TX

Alexandra Swann

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Residential Mortgage Loan Originator

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Brigham Young University
Brigham Young University
We are a community-based, relationship lender. However, we provide an industry-leading technology platform that is second to none. This gives us the unique ability to guide our clients through the ever-changing challenges of the mortgage bu... Show More
Company Logo
Brigham Young University
Brigham Young University
Location & Business Hours
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Reviews from Web
  • Encompass
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    Cindy M
    Rockwall, TX
    Posted on August 20th, 2026 11:01 PM
    Super helpful and communicative!
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    Cynthia L C
    Rockwall, TX
    Posted on August 12th, 2026 12:19 PM
    i appreciate all the help and guidance and support through the entire process . I can not thank you enough!!
    Reply from Alexandra Swann
    August 12th, 2026 04:47 PM
    It was such a pleasure to work with you, Cindy. Congratulations on your beautiful new home!
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    Albert M
    El Paso, TX
    Posted on June 16th, 2026 03:46 PM
    I was always updated along the provessel.
    Reply from Alexandra Swann
    June 16th, 2026 04:21 PM
    it was a pleasure to work with you Albert.
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    Laura E B
    EAGLE LAKE, TX
    Posted on June 10th, 2026 04:14 PM
    The experience with Kyle Knippa was amazing the problems started once the paperwork was transferred to Justin Nutgrass. He didn't properly follow up with the title company, this delayed the closing date and made the whole process stressful...
    read more
    Reply from Alexandra Swann
    June 15th, 2026 04:15 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
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    AARON A A
    Allen, TX
    Posted on May 27th, 2026 01:37 PM
    I love working with Alexandra. She's really professional and has a lot of experience.
    Reply from Alexandra Swann
    May 27th, 2026 03:25 PM
    Thank you Aaron. It is always a pleasure to work with you!!
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    Monica R
    SANTA FE, TX
    Posted on March 27th, 2026 01:39 PM
    Im thinking she took over for someone else if this was on Tallow street. If that's true I don't believe I ever talked to her and the ending of the loan was a nightmare I do not care to ever repeat
    Reply from Alexandra Swann
    April 1st, 2026 01:39 PM
    I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
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    Lawrence L G
    SANTA FE, TX
    Posted on March 21st, 2026 12:03 PM
    communcation and contact step by step walk thru if orocess
    Reply from Alexandra Swann
    March 23rd, 2026 03:47 PM
    It was a pleasure for my team and I to work with you on this purchase. Let us know if we can ever do anything to assist you moving forward.
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    Stephen K H
    Allen, TX
    Posted on March 1st, 2026 04:34 PM
    Alexandra is extremely efficient and professional in guiding and assisting us in the complete process. She does not over-promise and communicate promptly with all questions and requests. She is absolutely the best in all the professionals that...
    read more
    Reply from Alexandra Swann
    March 1st, 2026 11:38 PM
    Thank you so much. It was truly my pleasure to assist you with your transactions!
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    Sue J W
    El Paso, TX
    Posted on January 15th, 2026 03:04 AM
    Alexandra was amazing and she made sure that all parties concerned knew what needed to be provided to her to make the loan run smoothly. Fabulous loan officer!
    Reply from Alexandra Swann
    January 15th, 2026 03:56 PM
    Thank you, Sue. You were a delight to work with!
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    Lookman L
    El Paso, TX
    Posted on January 14th, 2026 03:38 PM
    Alexandra is the best mortgage agent I've ever worked with. She was extremely helpful , professional,and made the process seamless.
    Reply from Alexandra Swann
    January 14th, 2026 03:46 PM
    Thank you! I enjoyed working with you so much on this transaction, and I wish you many wonderful years in your beautiful new home.
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    About
    We are a community-based, relationship lender. However, we provide an industry-leading technology platform that is second to none. This gives us the unique ability to guide our clients through the ever-changing challenges of the mortgage business. We are extremely proud, and even more thankful, for the relationships we’ve made with the customers we’ve had the privilege to serve – for 32 years.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Home Renovation Loan
    Construction Loan
    Medical Professional Mortgages
    Non-QM
    DSCR Loans
    Self-Employed Mortgages
    Specialities
    Medical Professional Loans, Custom Home Construction; Self Employed Borrowers
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    Education
    • Brigham Young University
      Liberal Arts
      Bachelor
      Brigham Young University logo
    • California State University, Dominguez Hills
      History
      Master of Arts (MA)
      California State University, Dominguez Hills logo
    Positions
    • Willow Bend Mortgage Company - VP Loan Originator
      Jun 1st, 2018 - Current
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    1998

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 328968, TX, NM, OK, LA, CO, TN, FL, AL, GA, AR, KS, IN
    Awards
    Mortgage Broker of...
    Achievements
    • TRLP Graduate 2019 Class 13 CCAR
    Disclaimer
    Willow Bend Mortgage Company, LLC (NMLS #117371) is a Texas Limited Liability Company and operates with the following licenses: AL Consumer Credit License #21826, AR Combination Mortgage Banker-Broker-Servicer License #116865, CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4130600, CO Mortgage Company Registration, FL Mortgage Lender License #MLD667, GA Mortgage Lender License #117371, IN-DFI Mortgage Lender License #63558, Louisiana Residential Mortgage Lending license, NM Mortgage Loan Company License, OK Mortgage Lender License #ML010424, Tennessee Mortgage License #121890, TX SML Mortgage Banker Registration. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and pricing are subject to change at any time and without notice. This is not an offer to enter into a rate lock agreement under any applicable law. Further, Willow Bend Mortgage Company, LLC represents itself and conducts business as a residential mortgage lender and mortgage broker.